Community profile

A LOVING HEART SENIOR CARE

28 Wales Street, Thousand Oaks, CA

Assisted LivingBoard & Care Homes

★ 1.01 reviewsRead reviews

About the community

About A LOVING HEART SENIOR CARE

A Loving Heart Senior Care delivers an unmatched level of service at its senior residential care home in Thousand Oaks, California. The community offers a lovely retreat on a quiet residential street. The secure care home offers sun-filled indoor common areas for residents to enjoy visiting with one another or to restore and unwind. Dedicated caregivers are available around the clock to provide assistance with…

Family and resident feedback

1.0 out of 5 from 1 reviews

Overall rating from Seniorly. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Owner has a bad temper and made it uncomfortable to even sit on front porch to visit my loved one 1 time a week. We had to walk on eggshells around her and listen to how hard she works even though she charged 10K/month. I wouldn't put my pet alligator here even if I hated the alligator. The whole area has better houses, better people running them and better prices.

L NDecember 26, 2021Seniorly

★★★★★

Positive

Special care was given to my loved one

A close reactive of mine was well taken care of by the friendly staff and the very educated and caring doctors. The improvements seen in my relative were very noticeable. The staff took time every day to console and chat with my relative, as if they were family, for that I am grateful!

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Family LNovember 24, 2021Published source

★★★★★

Positive

Wow amazing care

I referred my cousin to a local board and care as her mother’s facility was closing down due to lack of resources to pay the bills. My aunt was neglected and appeared to be near death when she arrived at this care facility. The owners and the staff did an amazing job of getting my aunt in process is it’s the right doctors who addressed her needs and challenges! I believe the loving care, compassion and 24 hour hand holding made my aunts life much better. She thrived in this environment and came alive again after ye…

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
FriendNovember 22, 2021Published source

★★★★★

Positive

Great caring and safe place

We chose A Loving Heart Senior Care because it was very clean and the staff members were really on top of things. The room sizes here were adequate, they are all single rooms. I did not eat here but I have seen the food and it looks wonderful and my father in law LOVED it. They had a lot of activities and always kept residents busy with things. I would recommend the community.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
SusanNovember 16, 2020Published source

★★★★★

Critical

If You Care About Your Loved One, Look Elsewhere

Poor communication, argumentative when asked questions, expensive in the extreme, happy to drug your loved on into oblivion if it makes their lives a little easier, unable or unwilling to furnish care records. If you want to hear complaints about how difficult it is to care for your (minimally disabled) parent, maybe this is the place for you. But I wouldn't advise sending a dog here. Even one you hate. When we moved our parent to another facility, she improved dramatically. And the other facility was half the pri…

See category ratings
Cleanliness
0.5 / 5
Friendliness
0.5 / 5
Value for Cost
0.5 / 5
Care Services
0.5 / 5
Activities
0.5 / 5
Regretful ChildJanuary 17, 2020Published source

★★★★★

Positive

Amazing

A Loving Heart took amazing care of my mother during her final months. [names removed] and the rest of the staff treated her with love, care, and kindness. Her room was bright, clean and comfortable. The staff welcomed my father’s visits and offered support for him as well. During this difficult time in our lives, [names removed] became a forever part of our family.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Donna BostromJuly 24, 2019Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Board & Care Homes
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Campus care settings

Assisted living

A LOVING HEART SENIOR CARE

6 licensed beds · License 565801597

Classification and identity evidence

Why this community appears in these categories

Board & Care Homes

Current licensed California RCFE with capacity of six or fewer. Capacity is a conservative small-home proxy; CDSS does not certify the marketing label Board & Care.

Official-source proxy—not an official marketing classification · observed October 14, 2026
  • STATE FACILITY LICENSE: 565801597 · California Department of Social Services · official source ↗

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Vegetarian
  • Meals Provided

Health & wellness

  • Medication Management
  • Diabetic Care
  • Memory Care
  • Non-Ambulatory Care
  • Incontinence Care
  • High Acuity Care
  • Staffing & Ancillary Services

Services & convenience

  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available

Activities & engagement

  • Devotional Activities Offsite
  • Activities Off-site
  • Activities On-site
  • Devotional Activities On-Site

Outdoor spaces

  • Private Bath
  • Outdoor Common Areas
  • Indoor Common Areas

Apartment & room features

  • Wheelchair Accessible Showers
  • Bath Tubs

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
A LOVING HEART SENIOR CARE – Thousand Oaks, CA | CareOpenly