November 5, 2026 at 7:18 AM PST
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
2308 Old Hicks Road, Long Grove, IL
★ 2.614 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
November 5, 2026 at 7:18 AM PST
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 6:14 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveMy sister is at Alden Long Grove Rehab & HC Center. Their medical involvement is what I like the most, so nursing and physician assistants are all very good. However, their therapy is weak. My sister had been in rehab, but she is now on private pay because she ran out of Medicaid pay. For the most part, their staff are pleasant and punctual. They come right away; they respond quickly. That would be probably the most important thing. I haven't tried their food, but according to my sister, the food is adequa…
★★★★★
PositiveMy dad is currently in Alden Long Grove Rehab & HC Center. I think the staff and everyone are very nice and seems like they care. It seems that he's getting what he needs as far as hygiene and health care and everything. I haven't tried their food but my dad seems to be ok with it. He's in a private room, which is fairly large. The staff is really good and the facility is great. He was in their rehab facility but he's now having hospice care while staying there.
★★★★★
CriticalI would not put my family member in this facility. My loved one could not get out of bed and they let him lay wet until he got sores. When the time come for him to come home, NO ONE cordinated his departure! He had to stay an extra day and 1/2 half of another because transport and oxygen delivery was not completed. Oxygen showed up at his house, but due to their inconsideration, he wasn't home and the oxygen supplier could not leave the necessary oxygen. The administration and the case worker did a horrible jo…
★★★★★
PositiveI was a short-term patient at Alden because I needed physical therapy while recovering from an accident. From the moment I arrived, I was made to feel welcome and important. Key staff members came to my room to introduce themselves. I had a very nice private room with a television, telephone, and bathroom. Every morning, the Activities staff delivered a list of the day's events. There was always something to do. The nurses, CNAs, and therapists couldn't have been nicer. They were extremely professional, c…
★★★★★
CriticalTHE WORST FACILITY EVER. IT IS LIKE A PRISON. NO TELEPHONES IN ROOMS. NO TV'S .SOME ROOMS HAVE 4 PEOPLE IN A ROOM LIKE COUNTY HOSPITAL. STAFF IN INCOMPETENT. ONLY LPNS WHO DO NOT UNDERSTAND ENGLISH WELL. THEY DO NOT GIVE CARE. THEY DO NOT KNOW HOW TO TAKE CARE OF THE ELDERLY. NO RESPECT. NO TOWELS IN ROOM, ONLY PAPER. I ASKED FOR LEMONADE FOR MY X HUSBAND. KITCHEN IS CLOSED, ONLY OPEN FOR BREAKFAST, LUNCH OR DINNER. NOT EVEN WATER IN THE ROOMS. A PERSON WAS RINGING FOR HELP AND NO ONE CAME TO HELP HIM. MY SON …
★★★★★
CriticalI am a daughter of one of the former patients. The place was ok but the service was not. They said the therapy service here was the best but no, I visited during therapy sessions and one of the therapists, his name is Ian, was very unprofessional, always on the phone, and I don't know if he knows what he's doing. The nurses were ok. Food was so so.
Verified overview
Skilled nursing
248 CMS-certified beds · CMS CCN 145872
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed November 5, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 17, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Payer: IL Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked November 5, 2026 via Centers for Medicare & Medicaid Services.