★★★★★
Positivecustomer service
customer service is beyond my expectations. Cleanliness of the community is great. Employees greet with a smile. Care of the residents is great. All residents looked well groomed and dressed well. Great envirnoment!
Community profile
108 Physicians Drive, Jackson, TN
★ 4.55 reviewsRead reviews
About the community
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
Positivecustomer service is beyond my expectations. Cleanliness of the community is great. Employees greet with a smile. Care of the residents is great. All residents looked well groomed and dressed well. Great envirnoment!
★★★★★
PositiveDuring this Covid season our visits with my Mom, mostly took place through a window in her bedroom or a window in the front lobby. My Mom suffered from dementia and any kind of change was difficult for her to handle. At times her confusion would increase and her thinking would become irrational, trusting no one. But there was someone that could calm her down and that was [name removed]. One day we remember well is when Mom pulled out all her belongings out of her closet and her chest of drawers too. Mentally, Mom …
★★★★★
PositiveMy mother is now in Alexandria Place for assisted living. It's a smaller assisted community with only 25 residents there, which is why we chose them. We've had excellent and we've had no complaints. My mom enjoys the food in the dining area. The staff has been extremely attentive and it's been wonderful, they're excellent and met every need. She's in a 1-bedroom which is like a studio-type, and it has a walk-in bathroom. They have activities like bingo, exercise classes, and they do wo…
★★★★★
PositiveMy mom passed away after being at Alexandria Place for a year. We truly believe we would not have had the last year with her if it had not been for the wonderful, caring staff there. Mom really needed somewhere between assisted living and nursing home care. Until we visited Alexandria Place, we did not think such a place existed. It seemed to be one or the other and neither option would provide her with the quality of life we felt we should have. Of course, I made it very clear in my first letter how indebted we we…
★★★★★
PositiveMy parents were at Alexandria Place for over 1 year. When they were ready to be released from nursing home rehab-I knew they needed more care than would be affordable & practical to do at home. Alexandria Place was directly across from the nursing home & had come highly recommended by a good friend. [Name removed], the Administrator, came to evaluate them. We were thrilled that they qualified! Of course-it’s a sad & scary thing when you can’t go home. We were all worried how they would adjust & how affordable it wo…
★★★★★
PositiveMy mother came to live at Alexandria Place because at the time she was not doing well. She had fallen earlier in the year and broken her hip. While the surgery itself was successful, her move from independent to assisted living did not go well. We moved her into an "award-winning" facility in Jackson thinking we were doing our best to see she was safe and well taken care of. It was a disaster. Even with daily visits and my husband and I doing most of the "assisting," Mom's health declined rapidly. I finally just ca…
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 22, 2026.