American House Holland

My entire experience was was educational and I was impressed with the facility and the cleanliness.

Review for American House Holland

There have been many changes lately and it is taking a little time for everyone to adjust. The staff are very likable and all doing a great job. The facility is nice but will be going through an upgrade as they just received as large sum of money to do this. Improvements will be coming, sounds like they will be very nice.

Review for American House Holland

I gave it a 5 because everyone is so helpful and kind. My mother's husband has been making friends with the staff and residents. And has started participating in activities!! Something I didn't expect. Even though he can be a handful. The staff has set some boundaries and hopefully he will stay with it. I live the small sizes to the houses

Review for American House Holland

The initial communication seemed good. But when it actually came down to getting a specific service set up, there was no communication with that provider and even the staff said the provider did not communicate with them. No one seemed to know how to "make it happen." I believe better communication is something to work on in most environments. As with anywhere, there are staff who are great and those who are not. Overall, most of the staff I have interacted with have been kind and helpful. The room is a good size…

My experience

Staff are all very nice also enjoyable to be around. Since we are Independent, there is not much care. There is a person here who you can hire to clean your apartment. There are apartments in a different building for assisted and memory care. Food is good, there is always reason people can complain about. There is one main meal, if you don't like it there are about 8 other choices. Apartments are kind of small but they have one and 2 bedroom and 1 or 2 baths. The public areas are always clean.

I visited this facility

I visited American House Holland. They take dogs, which was important because I have a dog, and I saw a big old dog there just lying down outside, and so that was kind of nice to see. The building seemed clean and not large or anything. I looked at the one-bedroom, and it was really nice. I saw two rooms. The kitchens were maybe just a little tiny bit different in each one, but they were both very acceptable. I liked them both really. I was pleased with what I saw there. Alex, the lady who showed me around, had all…