November 2, 2026 at 4:28 PM PST
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
11900 E. Artesia Blvd., Artesia, CA
★ 2.87 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
November 2, 2026 at 4:28 PM PST
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 2:45 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI'm a resident of Windsor Palms Care Center of Artesia. They have physical exercise and therapy that I need. I could hardly walk when I got here, and now I'm walking all over the place with a walker. I improved quite a bit. I can get in and out of a bed or a chair, and I can use the bathroom. I'll find out on Monday if I can get in the car, but I know I will. Everything was good. I have good help and good care here. I would recommend it. I'm sharing a room with three other people. You have the o…
★★★★★
CriticalThe Worst long term care facility I've seen! The customer service and management is absolutely terrible. Patients are mistreated by nursing staff and do not receive quality care the deserve. The food is horrible and disgusting. The rooms smell like urine with broken beds and clogged toilets. The only good thing is the yard and grass area. But, don't be fooled!
★★★★★
CriticalMy brother has been at Windsor Palms for years now. I had a lot of trouble with the administration there because the record-keeping is very flawed. They have trouble with their record-keeping. It's a very poor information system, and there is a lot of negligence with regard to clothing and personal items. They need to work on their entertainment and activities. They also need to work on their accounting, and they need to have an ombudsman there for the veterans. For cleanliness, I'd give them five stars. …
★★★★★
CriticalWe went to Windsor Palms, and I wouldn’t want my husband to be there. It is not a cheerful facility. It needs to be cleaned up and updated because it looked very rundown. I would rate it very low.
★★★★★
CriticalDo not ever put a loved on in this facility!! They do not have enough staff for patients I witnessed patients eating dirt, in the lawn area, and staff walking right by him and not doing anything about it. They lost almost all of my fathers clothes and belongings and were completely un-apologetic about it. They would often not know where my father was when I would come and see him and he would wander around in other buildings alone. They put my father, who has alzheimer's in the mental unit because he was wanti…
★★★★★
PositiveI would highly recommend this facility to those who wanted their loved ones to be the best they can be. At Twin Palms Care Center you are in good hands, the caregivers there treat the residents with respect and dignity.
Verified overview
Skilled nursing
296 CMS-certified beds · CMS CCN 555565
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed November 3, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 15, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 15, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Payer: Medi-Cal · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked November 3, 2026 via Centers for Medicare & Medicaid Services.