October 24, 2026 at 11:03 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
AVENTURA AT PEMBROOKE
1130 West Chester Pike, West Chester, PA
★ 2.622 reviewsRead reviews
About the community
About AVENTURA AT PEMBROOKE
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 6:47 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
2.6 out of 5 from 22 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
My father sat in his BM for hours, even after asking to be changed. They took his call bell from him and shut it in a drawer completely out of his reach. They put his phone out of his reach. He had the same wound dressings on for five days. They would not answer the phones at the desk.
★★★★★
CriticalI am a friend or relative of a current/past resident
I'd rather live on the streets than be put in that place. My friend sits in her mess for hours at a time and has become very depressed. They've also moved her to a different room several times, which has left her very confused. The staff is very rude and I have heard them talking bad about other residents. The activities are boring, usually playing bingo with cheap, nasty candy & ignorant assistants. The director of activities is also a piece of work...and not in a good way!!!
★★★★★
CriticalOther
Place is dirty I wouldn’t let a dog stay there,it’s so scary a person would have an anxiety attack.My wife was transferred from crozier hospital to have a short term pt and ot when we followed the ambulance to pembrooke we went inside and me and my daughter who is a RN at a well known hospital said I have a bad feeling about this place and I did too.So I took my wife home instead to take care of her myself.
★★★★★
PositiveI am a friend or relative of a current/past resident
My husband is at Aventura at Pembrooke skilled nursing home. I like it there and he likes it there too. It's just so far away from home. It's almost a two-hour drive for me but I had to get him into a locked-down facility and it was the only one that I could find that would take him. They have a shortage of help but that's an issue in all the nursing homes. Some of the staff are good and some of them are not as good. The food is also not that good. For activities, they play bingo, watch TV, and do di…
★★★★★
CriticalI am a friend or relative of a current/past resident
This place should be closed down.. Friend in here has not seen a doctor since being admitted six days ago and not being given meds for diabetes and AFib. Has sat in feces on multiple occasions for hours. Has requested to speak to social worker to begin self discharge with no results. CANNOT get a phone call through. Busy signal constantly. Staff is rude with exception of one nurse on weekend. Will be reporting to State to have closed.
★★★★★
CriticalI am a friend or relative of a current/past resident
To begin, the facility is very dirty and dated. Mildew on ceiling tiles and on floor. Food and possible rodent remains on floors. Next my father who was recovering from surgery and was suppose to receive daily bandage changes did not his first day. Also on his first night he soiled himself and even with calling for a nurse, said it was not till morning that he was cleaned up. A new shift came in and apologized and cleaned him and his bandages. Now as of tonight called for an hour straight to no one answering the ph…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 24, 2026
Campus care settings
Skilled nursing
AVENTURA AT PEMBROOKE
180 CMS-certified beds · CMS CCN 395166
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 24, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 25, 2026- CMS CCN: 395166 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
PA Medicaid
Payer: PA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 24, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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