Community profile

Avir at Azalea Heights

3505 Old Jacksonville Rd, Tyler, TX

Skilled Nursing

★ 2.27 reviewsRead reviews

About the community

About Avir at Azalea Heights

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 14, 2026 at 1:34 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 7:16 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.2 out of 5 from 7 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

My daughter was put in this facility for rehab and wound care after being at UT hospital. She was 48 years old.She received no rehab and very little wound care. She was entered in there for 30 days and her condition worsened every day. She died on day 29 (one day before she was to be released. Very poor nursing care.

Linda BDecember 20, 2025Seniorly

★★★★★

Positive

I am a friend or relative of a current/past resident

We chose to move mom to Azalea Heights because of the cost. The care has been great. It's good. The staff is also good. They're very nice and very helpful. It's an older facility, but it's very clean and neat. They always have it decorated pretty for the holidays. We went to the business office and they've helped us a lot with the insurance. The move was smooth, and Mom seemed to be happy. So, we're pleased. They do a lot of activities. They paint nails (they call them "pretty nai…

MaliaDecember 17, 2023Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My friend was taken to this facility for physical therapy after surgery. She was never briefed on the therapy plan. They had her putting pegs in holes and coloring on paper when she was in for therapy after repairing a broken femur. The staff ignored her requests for aid, the food was horrendous and caused her diarrhea. One morning a breakfast tray was brought and she could not eat the food, yet the tray remained in the room all day. That night I took it to the lunch room. The alarms are constantly sounding with no…

PinevideoDecember 20, 2018Caring.com

★★★★★

Critical

I am a friend or relative of resident

I Do not recommend this place to anyone who cares about the welfare of their loved ones. My father in law is paralyzed and was left sitting on the side of the bed while staff walked to the kitchen....needless to say he fell. His bed has no side rails and he was yelling I'm falling. He has developed bed sores and only received one shower during July, 3 total in the 2 months he has been there. He has been injured while moving him and his room smells of urine so bad that it's hard to even breath. He was left…

anon831August 16, 2015Caring.com

★★★★★

Critical

I visited this facility

poor staff help adminestrater was not helpful and unconcerned with theft from resident when i reported this to her staff seemed unconcerned about there job i would highly recomend looking elsewhere for better place i would not entrust this place with my family

dissatisfieidMay 10, 2012Caring.com

★★★★★

Critical

I visited this facility

I have visited this nursing home on approximately twenty-five occasions over the past three years. Positives: This nursing home has a diverse patient population. More sepcifically, they tend to provide care for residents with behavior issues and are willing to take on challenging situations. Also, the home will often accept those who have applied for Medicaid but don't yet have it. I have met resident's loved ones that were pleased with the care provided. Negatives: On most visits I noticed at least one r…

Mavericks80October 4, 2011Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Campus care settings

Skilled nursing

Avir at Azalea Heights

120 CMS-certified beds · CMS CCN 675289

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 14, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 15, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

TX Medicaid

Payer: TX Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 3/5 health inspection · 1/5 staffing · 11 recent-cycle deficienciesView the official record ↗

Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required