BEACHWOOD POINTE CARE CENTER

I do NOT recommend this facility. They DO NOT provide good care to patients. They DO NOT provide edible food daily. They DO NOT give attention to patients NEEDS. They DO NOT take responsibility for their mistakes or correct them consistently. They DO taunt the patients. They DO make the patients feel less than. The DO leave wheel chair dependent patients in bed some days for no real reason. They DO NOT return patients clothes though they are clearly marked with their name. They DO NOT clean patients up in a timely …

I visited this facility

The floors rooms entrance all filthy and this was not just overnight not being cleaned this wasd weeks of filth I asked for towels for my family member we were told they don't have enough for the whole facility they cut towels up to make do my family is military and he can't get out of there he says every time he gets ready to leave they've tapped into his account even more and yet he can't even get clean towels that's a health issue among other things do your homework on this place before …

I am a friend or relative of a current/past resident

They changed my father’s medicine knowing how it affects him & then let him move around on his own & he fell. There have been numerous times he’s had shit & pee on his sheets that weren’t changed. He had to go to the hospital for a fall & no one called. Instead of taking responsibility for not calling they made excuses. They NEVER answer the damn phones & I have had Bishop hang up on me when I finally did get through. They are so rude when speaking to the family. The whole place is terrible.

I am a friend or relative of a current/past resident

Please Do Not place your Love ones in this facility. Low staffing levels. Unprofessional staff blind leading the blind. High turnover of nurses and Nurse Sides, No activity coordinator, no beautician on campus Careless on personal property hearing aids, dentures. Communication is poor call multiple time to talk to a nurse, social worker, Administrators, Physical Therapist , and would be put on hold for 30-25 minutes. The elevator are old and had been out of order several times Foul smelling odor when you walk in th…

I am a friend or relative of a current/past resident

The staff has no clue what they are doing! If you need to take medicine other than orally stay out of here! They have unsupervised LPNs on the floor that are clueless and no one around to help them. They can't even do a simple task like order the patient's meds that they need. Nor do they feel the patient's meds may be time-sensitive and have to be given at a scheduled time! Their attitude is you will get your meds when they are ready to give them to you! If you cannot advocate for yourself, you will…

I am/was a resident of this facility

The worst experience of my life. Sent there for skilled nursing care after I fractured my leg. No vitals, medical care was given. I was told they needed to confirm med list with doctor and would take well over 4 hours. Basically the paramedic that transported me helped me in bed. The nurse put a pillow case on a pillow, thew it under my leg and left. Didn't ask if I needed the rest room or water, didn't even cover me. I had to buzz to get an STNA who pulled up the overs. I sat there for almost 3 hours, as…