Bentley Assisted Living at Branchville

I am a friend or relative of a current/past resident

My friend is a resident of Bentley Assisted Living at Branchville, and that's a wonderful place. My friend's room is wonderful. The staff there is great. They have a lot of activities for the residents. The food there is wonderful. I haven't seen anything bad about it. The facility is very nice and clean. There is parking available for residents who have cars. It looks like a great place. They have bingo, exercise, and they take them out shopping at least once a week.

I wouldn't recommend

They are ill prepared for emergencies and progression of illness. The rooms were nice.

Homey atmosphere, small personable facility, happy with my choice

It's small and very homey. Not an overwhelming environment to adjust to. It's important to develop a relationship with the staff and help them understand your loved one's needs. Don't assume they know.

I had a wonderful review and tour of the facility and was very impressed with everyone that I met. A very homey atmosphere. I'm truly sorry it did not work out for my loved one.

Terrible care

The building has nice aesthetics but the care is deplorable. Not just because they lack staff but because the staff they do have lack empathy, compassion and some do not know simple respect for residents or their families. The portion sizes for food is not enough to feed a child let alone an adult. Very disappointed. They promise services they are not equipped to offer.

Would Recommend

The place is nice, but some of the aides there need to be retrained in Alzheimer's care. They have some really good aides and some really bad ones that aren't so nice. I feel that charging separately for disbursing meds is not good. I feel it should be included, and its very expensive. Otherwise the place is clean and meals are fine. I would recommend it overall. It's better than a lot of other places, even with the not so great aides.