November 7, 2026 at 8:48 AM PST
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
BIRCH HEALTHCARE CENTER
62 Rochester Hill Road, Rochester, NH
★ 2.16 reviewsRead reviews
About the community
About BIRCH HEALTHCARE CENTER
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 6:35 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
2.1 out of 5 from 6 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI am a friend or relative of a current/past resident
My mother-in-law stayed at Birch Healthcare Center before she passed away. I was never really able to go in because of COVID. We tried to do a window visit, but she was legally blind and incredibly hard of hearing. She had no idea what we were trying to get her to do. I talked to the nurses every other day, and there were some wonderful ladies that worked there. They kept me in a loop and told me what was going on. They were doing their absolute best, and they were lovely people. When we had a conference call, they…
★★★★★
CriticalI am a friend or relative of a current/past resident
I would never ever send a person/patient here. One day I was on the phone with my husband and you could hear residents yelling for nurses /bells and alarms going off. My husband was given used toiletries and a basin that was cracked. He was not receiving all of his medications because they didn’t have any in stock. They had to order it and he was already there for two days. The food was disgusting. He was supposed to be quarantined for two weeks but they had to keep the door to his room opened because of the heat. …
★★★★★
CriticalI am a friend or relative of a current/past resident
The staff are a bunch of morons, letting a non relative make the decision of who can contact our family member. It is also seems this facility don't know who the supervisor on duty is or that there isn't one. I have never witnessed a facility like this run so poorly. if anyone from the New Hampshire health department is reading this I urge you to look into this place, it is a disaster and doesn't need to be in operation. If anyone has a family member in this facility I recommend you remove them and f…
★★★★★
CriticalI am a friend or relative of a current/past resident
Poor care from most of the staff, sometimes rude. Slow response times, up to an hour wait for a bed pan. Rough treatment, not considerate to needs of patients. Some staff were ok. This could all be due to staff shortage.. Still no excuse for the poor treatment and rough handling of patients. I would avoid this nursing home/rehab.
★★★★★
PositiveI am a friend or relative of resident
very responsive staff. We were happy with all staff members. Much better than we read about in other reviews
★★★★★
CriticalI am a friend or relative of resident
My nearly helpless 93 year old grandmother was incarcerated at this facility. We had her removed before her skin rotted off from them allowing her to lie in urine and feces for extended periods of time. I wouldn't let my dog be treated here. No stars at all - but the site made me click on at least one.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- November 7, 2026
Campus care settings
Skilled nursing
BIRCH HEALTHCARE CENTER
79 CMS-certified beds · CMS CCN 305081
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed November 7, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 20, 2026- CMS CCN: 305081 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
NH Medicaid
Payer: NH Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked November 7, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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