October 14, 2026 at 11:40 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
BIRCH POINTE HEALTH AND REHABILITATION
3705 S Jefferson Ave, Springfield, MO
★ 2.88 reviewsRead reviews
About the community
About BIRCH POINTE HEALTH AND REHABILITATION
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 6:33 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
2.8 out of 5 from 8 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am/was a resident of this facility
The building itself absolutely beautiful! However administrator and his minions, absolutely HORRIBLE! They have no business being in charge of anything! Staff is okay, when they actually work. Day shift is awful! Call lights go unanswered for hours at a time, and you better be able to get your own ice water, because it’s a rarity it’s passed or available. The foods awful, they are always ALWAYS under staffed! Just do yourself a favor, if you’re looking for a facility to put your loved one in CROSS THIS ONE OFF OF T…
★★★★★
CriticalI am a friend or relative of a current/past resident
Birch Pointe appears nice, but the administrator and many of the very limited staff are not competent. The residents are merely a paycheck. They are ignored, served cold food, dozens at a time are left unattended in the dining area. I’ve been there multiple times when someone has fallen and no one is in a hurry to help. The only “activities” I’ve seen are bingo and a tv left on all day in the common area. Family care plan meetings are a waste of time. The administrator doesn’t attend and the staff gives stats on me…
★★★★★
CriticalI am a friend or relative of a current/past resident
There are never enough staff to help out and the ones working run around in tears. They do the best they can but often residents are walking around soaked through a brief and pants. Some staff lack compassion when the residents seem confused. Food had been improving. The activity department isn't active enough residents complain they're bored a lot. There is a lot of lies from the administration when complaints are made that things will change. Mostly feel it's swept under the rug. The communication …
★★★★★
PositiveI am a friend or relative of a current/past resident
Melissa, Tara, Bailey, Kelsy (sp? dietary sup), Jeremy (therapy lead), Angie in the bistro, Geno (sp? housekeeping), and I am certain I am missing others........Staff was AMAZING in helping my family in an urgent situation. They accepted my sister in law with open caring arms. I am forever grateful for their kind, caring hearts and the care and attention they give her. Highly recommend :)
★★★★★
PositiveI am a friend or relative of a current/past resident
This is the nicest nursing facility I've ever seen! And it smells clean and fresh! A family friend spent her last days at Birch Pointe and she loved the staff and the facility. They truly care about their residents. Thank you for your hard work and dedication. You all have a very tough job and I appreciate your commitment to taking care of our loved ones like they were your own!
★★★★★
CriticalI am a friend or relative of a current/past resident
I had a family member that was in the facility. She ended up with bed sores and lack of care. She was sent back to the hospital. The hospital noted several bed sores. My family member wasn't even there for one full month. I have worked in the social services field for over 25 years. The Covid-19 did not allow any family member to see her, not even her husband. I still feel that her health decline was due to lack of care. I would not recommend this place to no one. Even with COVID-19, family members should have…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 20, 2026
Campus care settings
Skilled nursing
BIRCH POINTE HEALTH AND REHABILITATION
120 CMS-certified beds · CMS CCN 265865
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 14, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 15, 2026- CMS CCN: 265865 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
MO Medicaid
Payer: MO Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 20, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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