★★★★★
CriticalReview for Bonaventure of Maple Valley
There are inconsistent staffing and services - salon has been closed for extended periods, the kitchen is often short staffed, there are facilities issues, but also they have good caring staff.
Community profile
23801 228th Avenue Southeast, Maple Valley, WA
★ 4.213 reviewsRead reviews
About the community
Family and resident feedback
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalThere are inconsistent staffing and services - salon has been closed for extended periods, the kitchen is often short staffed, there are facilities issues, but also they have good caring staff.
★★★★★
PositiveThey are trying. There are staffing challenges and they have little to no help from corporate. They went through like 4 executive chefs in as many months. Things are much better now in the kitchen. They have had turnover in their entry level positions, as all businesses do. It makes it hard to keep retraining people. Activities is a 5, administrators are a 5, shuttle driver is a 6! My loved one loves him!
★★★★★
CriticalI liked Bonaventure of Maple Valley, and I was going to sign up and put my brother there. They told me what the price would be, which was fine. Then I went back a couple of days later to do the paperwork, and they changed the price on me. It nearly doubled, and it upset me. It's a fairly new place, and it looked nice and clean. They had everything. It would have been a place to go, but when somebody tells me that they're going to do it for a certain price, I take their word for it. I don't want to ha…
★★★★★
CriticalI have family there. I have witnessed the food served there to the residents. Awful. We bring our own food to our loved one. The health department should know about this
★★★★★
PositiveThe facility is lovely, new and very well appointed. Rooms are very nice. Lots of activities to choose from and a lot of different things. Currently, they are doing a dog training program for the residents.
★★★★★
CriticalThey have high turnover in staff. The food is mediocre to bad. The services promised/paid for are not consistently delivered (such as weekly housekeeping / sheets+towels) for those without in-unit laundry, there have been issues with common area machines not working for an extended period (they've been open less than 2 years). They are a lot of talk about the parties and food, with limited actual results. Here's an example: the food offered did not look appetizing - resident ordered a hot dog off of the static opti…
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 22, 2026.