★★★★★
PositiveGreat
My mom has been in the Wellspring residence at Brightview since October 2017. We are very pleased with the cleanliness, the incredible caring staff and the number of activities that are arranged for the residents. Thank you!!
Community profile
162 New Canaan Ave opening summer 2015, Norwalk, CT
12 published reviews availableRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us. An overall rating is not available.
★★★★★
PositiveMy mom has been in the Wellspring residence at Brightview since October 2017. We are very pleased with the cleanliness, the incredible caring staff and the number of activities that are arranged for the residents. Thank you!!
★★★★★
CriticalWe did not have a good experience with my mother in law move to this community. We moved her in , and out within a week. They were not able to provide the level of care she needed. I would had liked for them to have been more upfront, and honest when assessing her. It was not the right for her, and it was not good experience for us.
★★★★★
PositiveWe toured the Brightview on New Canaan. The staff was friendly and they answered all of our questions. The community was clean and well kept. It was not the right fit for my mom, we were looking for peers more in line with her mindset and physical agility
★★★★★
PositiveExcellent place. Ability to handle both parents. Lively community, friendly staff.
★★★★★
PositiveBasically brand new and beautifully decorated. The staff and residents were warm, friendly and welcoming. The meals were delicious! Not a lot of "extra" charges so we don't expect any billing surprises. The location is near to my mother's home so she doesn't feel like she has to change everything in her life. She can still go to the same doctors etc. one thing to note is that they only provide transportation for doctor visits twice a week.
★★★★★
PositiveMom lives at this community. The staff and aides are nice and caring, the community is new and clean. The meals could use some improvements to be more age appropriate, softer foods, easier to bite and manage for a senior. They have daily exercise and nice activities that they keep her active with. Monthly entertainment on different floor with well residents, however the staff needs to make more of an effort to encourage residents to participate in entertainment on ground floor. We would overall recommend this commu…
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Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 20, 2026.