Brookdale Federal Way

Our families experience

I would give them all a five we are very happy with everything my mother in law doesn't partake in the activities so I really can't speak for that. The apartment size is bigger than we thought lots of closet space. All of the staff there is very friendly. The amazing thing is the other people that stay there are very friendly and helpful. They seemed to be always smiling.

Review for Brookdale Federal Way

Definitely would recommend to others. Everyone there is so helpful. Especially [name removed] she has helped us and guided us through everything. My mother-in-law is not easy to deal with but they are breaking through her shell. She is seeming to like it there now.

We had the best experience here. We are so excited to have our Mom be placed in this facility. The people here are so friendly and helpful. Everyone seems so happy to be there and work here. The accessibility is very good for our mom in the rooms. We give them five stars.

Great option for families needing help

The meals and dining gets a 3 based on parents feedback and the activities gets an na as parents not participating yet. We appreciate that there are trained people to help them at all times. Mom has mentioned some delays in response time. But she recognizes that the caretakers are helping a lot of people and can't be a multi places

I am a friend or relative of a current/past resident

The only snafu that we had at Brookdale Federal Way was that the key that my mother had didn't work for her apartment; otherwise, moving her in was easy. We had places to park, and so unloading was quite simple. My mother took a while to come around. However, the people there were very nice, from what I observed and from what she said. Her only complaint was that the food was cold, and there wasn't enough of it. Otherwise, the staff treated her very well. My mother has a studio. It's very small. She …

Friendly staff

The room and toilet not clean for more than a week now. Boarding and lodging cost unreasonable for a elderly person with next to zero income. Yes, I would recommend this community to other families because they work with Medicaid. If private pay only, I wouldn't.