Community profile

Brookdale Jackson Oaks

3131 North Highland Avenue, Jackson, TN

Assisted LivingMemory CareIndependent Living

★ 4.542 reviewsRead reviews

About the community

About Brookdale Jackson Oaks

Redefine what independence means to you, at Brookdale Jackson Oaks. With assisted living, memory care, and independent living services available, you can find the exact support you need, whether that be assistance with bathing, dressing, medication management, or other personal tasks. Before you move in, Brookdale’s team works directly with you to create a flexible care plan tailored to your lifestyle. Rest assured,…

Published floor plans

Family and resident feedback

4.5 out of 5 from 42 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I toured brookdale on a Saturday and became a resident Immediately I really enjoyed my time here so far.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Staff
5.0 / 5
Beverly K DyeAugust 25, 2026Published source

★★★★★

Positive

Brookdale Jackson Oaks

All 5's, we would 100% recommend this community to others

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousAugust 24, 2026Published source

★★★★★

Positive

Review for Brookdale Jackson Oaks

They were extremely helpful. I live here in California and was managing everything for my cousin in Tennessee. I couldn't have done it without the kindness and professionalism from Bridget at Brookdale.

Nikki GAugust 14, 2026Published source

★★★★★

Critical

Pros and cons

Some of the staff were great and some were not helpful at all. They have small activities that are very simple and mom was never interested. The food was fine. Had some variety and always looked appealing. The facility was clean but they didn't clean her room very much. The size of the room was adequate

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
4.0 / 5
Care Services
2.0 / 5
Activities
2.0 / 5
Staff
2.0 / 5
Meals & Dining
4.0 / 5
Robert KAugust 13, 2026Published source

★★★★★

Positive

Review for Brookdale Jackson Oaks

The staff is friendly, though they often seem overworked due to the high turnover rate. That’s been my biggest concern with Brookdale. Otherwise, the community is clean, welcoming, and makes a genuine effort to keep residents engaged with activities. The food is sometimes comparable to school cafeteria fare and can be repetitive. I supplement my mom’s meals with groceries to add some variety, but overall it’s adequate. The room sizes are reasonable, although I’m upgrading my mom to a larger room for an additional…

AnonymousJuly 21, 2026Published source

★★★★★

Positive

Great staff. Good food. Clean spaces. My sister is excited to see how it works out for her. Appreciate the flexible stay terms.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Donna WJuly 1, 2026Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Special Dining Programs
  • Pureed Meals
  • Gluten-free
  • Restaurant Style Dining
  • Vegetarian
  • Room Service
  • Meals Provided
  • Low / No Sodium

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Services & convenience

  • Complimentary Transportation
  • Dogs Allowed
  • Cats Allowed
  • Beautician

Activities & engagement

  • Art Classes
  • Light Therapy Programs
  • Sensory-based Programs
  • Educational Speakers / Life Long Learning
  • Devotional Activities Offsite
  • Activities On-site
  • Bible Study Group

Outdoor spaces

  • Barber Shop
  • Indoor Common Areas
  • Beauty Salon

Apartment & room features

  • Full kitchen
  • Wheelchair Accessible Showers
  • Private patio, deck, or balcony
  • Air Conditioned
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Bath Tubs

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale Jackson Oaks – Jackson, TN | CareOpenly