Studio
Assisted Living · 0 bedroom
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5515 Rea Rd, Charlotte, NC
★ 4.552 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
Schedule a visit →Assisted Living · 1 bedroom
Schedule a visit →Assisted Living · 2 bedroom
Schedule a visit →Memory Care · 0 bedroom
Schedule a visit →Memory Care
Schedule a visit →Assisted Living
Schedule a visit →Family and resident feedback
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveMy grandfather has been at Brookdale for a month so far. The staff are all very nice. His room is perfect size for just what he wanted. Food is actually pretty good. I have ate with him a few times. Everyone is very friendly there and they make you feel like family. I would recommend the community to others.
★★★★★
CriticalIf I could give this place a zero I would. I showed up for a scheduled tour and there was no a single staff member to be found. Anyone who walks in has access to any part of the facility - upstairs, downstairs, resident rooms. There was absolutely no one. After 10 minutes I called several numbers and either the mailbox was full or I was transferred to the main corporate number. What if there was an emergency? After 15 minutes of standing around I left. And I don't think it's location specific because my father in l…
★★★★★
CriticalI wouldn't know what to think of this facility because when I showed up for my scheduled tour no one was there. I proceeded to go upstairs per the sign on the concierge desk and there was no staff around. All of the doors are unlocked. I could literally wander in and out of rooms unsupervised. I tried to call several numbers but either the mailbox was full or I was transferred to the corporate number. What if there was an emergency? The thing is my father in law is already at a Brookdale in Florida and we thou…
★★★★★
PositiveWe are very lucky to have my mom at BSC! She is very happy and it's been like family. All of the executive staff know each resident and their families by name. They gently encourage participation in the daily activities which gets residents out of their rooms, creating friendships. I know that when I go out of town, which is frequently, I have the peace of mind that my mom will be safe and cared for.
★★★★★
Positive10+ year plus resident. Loving and caring attitude toward my mother. Proactive for heath and physical concerns. Good communication welcoming and homey atmosphere.
★★★★★
PositiveThe executive Staff at Brookdale South CLT are willing to work with families on whatever they need! I have not found this anywhere else.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked November 4, 2026.