Community profile

Brookdale Union Park

1316 Patterson St, Monroe, NC

Assisted Living

★ 4.546 reviewsRead reviews

About the community

About Brookdale Union Park

Exceptional senior living can be found in a quaint residential neighborhood at a community called Brookdale Union Park. Located in Monroe, North Carolina, the area offers residents the essence of small-town charm paired with metropolitan amenities, including Carolinas Medical Center, Lake Lee, and a variety of banks, shopping centers, and conveniences. Plus, the community is designed with your mobility in mind, which…

Published floor plans

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 11, 2026 at 10:00 PM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from not published to Brookdale.

Family and resident feedback

4.5 out of 5 from 46 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Unorganized staff

Very very unorganized staff staff always calling out so there’s not enough de activities person has to drive for doctors appointments. Now they got rid of the transportation person trying to save money, but we don’t have enough staff.

See category ratings
Cleanliness
2.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
2.0 / 5
Activities
3.0 / 5
Staff
2.0 / 5
Meals & Dining
3.0 / 5
Colon WAugust 31, 2026Published source

★★★★★

Critical

[name removed] survey

I’ve really enjoyed my time at Brookdale. I enjoy spending time with the other residents. I enjoy going out on Alden’s. My only complain complaint is it takes the staff a long time to come and see me when I pull my call bell

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Pam CAugust 12, 2026Published source

★★★★★

Positive

Needs are met

Brookdale Union Park, is my choice. I made the decision to enter an assisted living facility. After research by my family and me this is a place that answered my needs best. I have not been disappointed and I can unequivocally recommend union park to anyone with similar needs. A friendly staff, a listening ear, and staff assistance occur daily. for me, this is the right place at the right time.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
HenryAugust 12, 2026Published source

★★★★★

Critical

[name removed] survey

My review place I really enjoy my room. I really enjoy the residence spending time with them, but in the last month we have lost quite a few staff members and it feels like things are getting worse, and we are not able to get help when we need help

See category ratings
Cleanliness
4.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
3.0 / 5
Sam GAugust 12, 2026Published source

★★★★★

Critical

Survey

Level and quality of care is decreasing. Staff is downsizing so therefore the quality of care I receive is decreasing. Also the rent continues to increase and they are eliminating staff. Brookdale seems to be more about money than they are with the quality of care they are giving their residents

See category ratings
Cleanliness
3.0 / 5
Friendliness
5.0 / 5
Value for Cost
2.0 / 5
Care Services
3.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
5.0 / 5
MarianneAugust 11, 2026Published source

★★★★★

Critical

Union Park survey

Staff is really caring. They really enjoy the residence, but they are very slow in time from when we need them. Also, I feel that staff should let us know what is happening with either other staff or residence.

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
2.0 / 5
Jeanette GAugust 11, 2026Published source

Verified overview

What we know from public sources

Care options
Assisted Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Kosher
  • Vegetarian
  • Low / No Sodium
  • Organic
  • Guest Meals
  • Professional Chef
  • Restaurant Style Dining
  • No Sugar
  • Meals Provided
  • Room Service
  • Gluten-free
  • Pureed Meals
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care

Services & convenience

  • Transportation at Cost
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Dogs Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed
  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • English

Activities & engagement

  • Holiday Parties
  • Catholic Services
  • Walking Club
  • Other Religious Services
  • Activities On-site
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Choir / Singing Club
  • Live Dance or Theater Performances
  • Pet-focused Programs
  • Cooking Classes
  • Day Trips and Outings
  • Karaoke
  • Devotional Activities On-Site
  • Trivia Games
  • Men's Club
  • Live Musical Performances
  • Brain fitness / Dakim
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Forever Fit
  • Community Service Programs
  • BBQs or Picnics
  • Live Well Programs
  • Cards / Pinochle Club
  • Birthday Parties
  • Happy Hour
  • Dances
  • Wine Tasting

Outdoor spaces

  • Library
  • Outside Patio
  • Outdoor Common Areas
  • TV Lounge
  • Beauty Salon
  • Meeting Room
  • Indoor Common Areas
  • Piano or Organ
  • Raised Garden Beds

Apartment & room features

  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale Union Park – Monroe, NC | CareOpenly