Community profile

Brookside Healthcare Center

105 Terracina Blvd, Redlands, CA

Skilled Nursing

★ 3.113 reviewsRead reviews

About the community

About Brookside Healthcare Center

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 15, 2026 at 4:03 AM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 2:45 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.1 out of 5 from 13 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I am/was a resident of this facility

I am giving a personal review of an employee, Jane is very attentive to her patients and their needs, she is always so cheerful and happy and that is important when you are healing and hurting, I am a patient here and am so happy when I hear her voice and see here come around the corner, it's been 2 days of happiness with her, I hope I get to see Jane when she works and she is my CNA again.

mrslovelyFebruary 19, 2024Caring.com

★★★★★

Critical

I am/was a resident of this facility

I will give you so many more stars, and a better rating if you had more employees like Jane. I do not know her last name, but she is the only CNA that responds in a timely manner to our lights or if we call and we really need help she’s there, she’s very caring and upbeat. I am very allergic to fish to the point of anaphylaxis. Been there done that this facility was told more than once that I am allergic to fish and fish products and twice I receive fish I do believe the only reason I’m not getting fish anymore is …

protillyMay 26, 2023Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My mother was in Brookside Healthcare Center for rehab. It was not a good experience. They would not follow her medications so she ended up having a breakdown and being hospitalized. Even with continuous calls they wouldn't answer the phone. They would never give us a nurse or the doctor. It was too many patients per staff ratio. There definitely was a lack of staff there, and they were just worn out. I don't know how to rate the staff. From what I'd seen the head of the place I'd give her a two…

MichelleJanuary 4, 2021Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

The rooms accomodate two to three patients they are kept clean and orderly - no debrie on the floor and the bathroom between rooms is also clean although my sister-in-law did not use that facility as she had no blatter control so she had to wear diapers with multiple times a day. The staff is extremely helpful and pleasent, Anna seemed to like everyone and they all liked her, from the RN's to the cleaning people. She only complained about one individual that was on overnight ( never told us her name) that was …

Nanny ScottApril 24, 2020Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My mother-in-law went to Brookside Healthcare Center. Everybody there was really nice and super helpful. The place was clean. Julie, the social worker that we worked with, was very helpful. Overall, we were satisfied with it. They put three people in each room, which my mother-in-law didn't like, but the rooms were still nice. They have a beauty salon, physical therapy room, and activities for people to do during the week.

JillFebruary 19, 2019Caring.com

★★★★★

Positive

I visited this facility

I visited Brookside Healthcare Center and it was very nice. I did like the dining area and I met the chef. They have a weight room. I did not like that it is multiple stories, and you have to take an elevator up and down to go where you want to go. I think it's very confusing for an elderly person, and they can get lost easily. It was clean, friendly, and they were very attentive.

PeggyAugust 1, 2018Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 22, 2026

Campus care settings

Skilled nursing

Brookside Healthcare Center

License 240000121National

Skilled nursing

Brookside Healthcare Center

97 CMS-certified beds · CMS CCN 056372

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 15, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 15, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 16, 2026

Skilled Nursing

Active SNF location in the payer's public Da Vinci Plan-Net directory; classification does not imply admission availability.

Official-source proxy—not an official marketing classification · observed October 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

In-network record

Medi-Cal Managed Care

Payer: Kaiser Permanente · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated June 12, 2026

In-network record

Senior Advantage

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated June 12, 2026

In-network record

Point-of-Service Plan (POS)

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated June 12, 2026

In-network record

Medi-Cal Managed Care

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated June 12, 2026

In-network record

HMO

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated June 12, 2026

In-network record

Exclusive Provider Organization (EPO)

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated June 12, 2026

Listed in a public directory

California - Southern

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated September 2, 2026

Certified provider record

Medi-Cal long-term nursing facility care

Payer: Medi-Cal · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 4/5 health inspection · 4/5 staffing · 6 recent-cycle deficienciesView the official record ↗

Coverage last checked October 22, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required