Community profile

BURGESS SQUARE HEALTHCARE CTR

5801 South Cass Avenue, Westmont, IL

Skilled Nursing

★ 3.312 reviewsRead reviews

About the community

About BURGESS SQUARE HEALTHCARE CTR

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. November 5, 2026 at 3:33 AM PST

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.3 out of 5 from 12 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

I was very disappointed among the least to see that when my mother had a BM in her pants, they left the BM in her pants and placed it in the bottom drawer of her dresser. They said they would do her laundry in a few days when she built up enough for a load of laundry. So this meant the pants with the BM would just sit in the bottom of the dresser for several days, they don't even rinse them out!!!

Amy V.August 29, 2026Caring.com

★★★★★

Positive

Burgess Square experience

My loved one did rehab here at Burgess Square. I did not see the living quarters myself, but I know that my dad loved the food. The quality of care from was great. The cleanliness was ok. I don't know much about the activities that they had provided. He and I would both rate the overall experience at Burgess Square a 4....he was delighted to come back home to [facility name removed]

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Care Services
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
anonymousMarch 23, 2023Published source

★★★★★

Positive

I am/was a resident of this facility

This is Rehab Facility has been all that I was told it would be, the staff is very nice and caring especially Michelle B. she is very knowledgeable and well informed on what the doctor is doing along with my treatment plan and care. I have been at others but they lack care empathy and respect for pts. and each other. If I could I would give them a 10 star.

BrianLeeDecember 31, 2022Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Called asking information regarding my family members o2 level. Before I could explain myself, the respiratory therapist cut me off and said "You think you no more than we do" He was rude and ill informed. I do not expect the type of care from a rehab center. Providers of services should be kind and respectful of the caregiver team, family members, and patients. In addition, family member is receiving food with stale bread.

family member1000000000000000January 29, 2021Caring.com

★★★★★

Critical

I am/was a resident of this facility

I am in Burgess Square for rehab. They were able to take on what I needed to be done. Everything has been fine and good. My room is like any room. I am in a room by myself, so of course it's spacious. I'm in isolation since I just got out of the hospital and came here. I have to stay in this room, and I can't get out. The food has been excellent.

ReviewerRC#1206aJanuary 13, 2021Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My mother is here for short term rehab. Rooms are nice, she says the food is pretty good. The staff is AMAZING! Very compassionate, thorough and very on top of all her needs. They work very well as a team. Communication is extremely good. They are constantly keeping me informed, as well, easy to get ahold of too. Highly recommend this place !

Lori WNovember 12, 2020Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
November 5, 2026

Campus care settings

Skilled nursing

BURGESS SQUARE HEALTHCARE CTR

203 CMS-certified beds · CMS CCN 145219

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed November 5, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

IL Medicaid

Payer: IL Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 3/5 health inspection · 5/5 staffing · 10 recent-cycle deficienciesView the official record ↗

Coverage last checked November 5, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required