Community profile

Canterbury House

502 29th Street Southeast, Auburn, WA

Skilled Nursing

★ 2.66 reviewsRead reviews

About the community

About Canterbury House

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. November 1, 2026 at 4:03 PM PST

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.6 out of 5 from 6 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I am a friend or relative of a current/past resident

staff were great. food was good. great team workers.

Lala TamJune 24, 2021Caring.com

★★★★★

Critical

I am/was a resident of this facility

It was a bad experience for me after having surgery. the food was so bad that I lost 11 lbs. in 30 days. For the most part the staff was friendly. But there were some that made you wait to answer your call especially when you needed assisted going to the bathroom. Some of the staff were more interested in flirting, taking breaks and being very rude. The nurses were okay except for one that was lazy and did not respond to you in a timely manner, especially when it was time for your medications. If I ever need a reha…

downtownpattyMarch 28, 2018Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

The front office staff are rude and records refused to take my call when I contacted the office for my mother's medical records. For the exorbitant fees they charge, one would think they would go out of their way to demonstrate better customer service.

JournalistMay 8, 2017Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Canterbury House is not that good, but it's all we have right now. The staff is nice, and Mom's room is clean and well kept with two beds in it. She does not like the food served to her. They could improve on the size of the rooms because they are really small, and the food could be improved on, as well.

Relative002800October 21, 2016Caring.com

★★★★★

Critical

I am a past client of this provider

I was in Canterbury House, and I would not recommend it. The people were nice except for one nurse. She was terrible. I liked everybody there except her. The people in the rehab and the physical therapy department were very nice. It was clean and well-kept, but the food was terrible.

Jennifer47January 13, 2015Caring.com

★★★★★

Critical

I am a friend or relative of a resident

My dad is at Canterbury House because no one else would take him aside from them. I don’t want him to stay there because I want him to be in a smaller facility that will take care better of him. The staff were not really taking care of him. They do not give him water and he falls out of bed and in his wheelchair. The rooms are clean, but it's not well ventilated. It's dark and stuffy in there all the time. He is going to the hospital on the 23rd and he will not be coming back to this facility. The residen…

Trish1963September 24, 2014Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
November 2, 2026

Campus care settings

Skilled nursing

Canterbury House

100 CMS-certified beds · CMS CCN 505344

Skilled nursing

Canterbury House

Capacity not published

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed November 2, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Active SNF location in the payer's public Da Vinci Plan-Net directory; classification does not imply admission availability.

Official-source proxy—not an official marketing classification · observed October 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Washington Medicaid long-term nursing facility care

Payer: Washington Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Listed in a public directory

Washington

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Kaiser Permanente Provider Directory ↗ · source dated January 22, 2025

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 4/5 staffing · 14 recent-cycle deficienciesView the official record ↗

Coverage last checked November 2, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required