Community profile

CareOne at New Milford

800 River Road, New Milford, NJ

Skilled Nursing

★ 3.114 reviewsRead reviews

About the community

About CareOne at New Milford

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 22, 2026 at 9:29 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.1 out of 5 from 14 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

This is a horrible disgusting unclean place . There is nothing good to say about this place . Food is horrible rooms are unclean air conditioning does not work. Bathrooms are all backed up and filthy . People's clothes and personal belongings get stolen. This is an everyday occurrence. Walls and doors are banged up and desperate need of paint job . I wonder, how a place like this pass inspection?And I wonder if the state ever visit places like this to see how these poor sick people who has no choice live under…

KhairzadaAugust 19, 2025Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

I would not recommend this place to ANYONE. I seriously don't understand how this place remains open. Both the Administrator and Social Worker are completely incompetent. My mother has dementia and was dumped in a room, that NO ONE should be put in, just because she had tested positive for Covid at the hospital. By the fifth day there I had seen enough! There was no way I would ever allow my mom to live there!! She became that forgotten soul. Covid or no Covid EVERYONE deserves to be treated with dignity. That…

zm8387February 20, 2023Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

I wouldn't send my worse enemy to this place. No one answers the phone. When they do, and if no one answers they just keep passing you through to that number 5 or 6 times without saying anything to you. No one ever answers the phone at the nurses station or any of the Supervisor's phones. Even the Administrator doesn't answer his phone and when you leave a message takes multiple hours to call you back. This location is a horrible place to deal with. No one cares there. Even when I'm there, I can…

sminutelFebruary 7, 2023Caring.com

★★★★★

Critical

I am/was a resident of this facility

Terrible for staff. terrible for patients. Website is way nicer than the facility itself. Experience, food, staff, care, rooms were bad within the first hour there. Therapy was probably the best department. I am not even a staff member and I can tell you--- if u take care of ur staff your patients will be better. If I could give no stars I would. Evening aid as disgustingly rude in front of family and patient. Basically forced back to bed. Understaffing does NOT mean BAD SERVICE

an upset personNovember 22, 2022Caring.com

★★★★★

Positive

I am/was a resident of this facility

From the moment I arrived, I was treated very well. This place was recommended by a close friend of my wife. Through my health insurance I had a choice of 18 different rehab facilities and you guys rose to the top of my selection. The staff here is very attentive, caring , and very thoughtful about their patients. I never had a request looked on as something they didn’t want to do. The PT staff were good at working on my knee, I had a total knee replacement. I’ve been here a week and hopefully plan on going home ne…

Bob PlinioApril 20, 2022Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My father in law was in Care One New Milford back in July of 2020. I wasn't sure what to expect with COVID, but was impressed with the staff and his care. He had an infection and needed antibiotics along with physical therapy to get him stronger. The staff was wonderful and very attentive to his needs. I was overall impressed with how well he did and how much stronger he was when he came home. Thank you for taking such good care of him!

HshnoMarch 4, 2021Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 23, 2026

Campus care settings

Skilled nursing

CareOne at New Milford

236 CMS-certified beds · CMS CCN 315306

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 23, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

NJ Medicaid

Payer: NJ Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services3/5 overall CMS rating · 2/5 health inspection · 3/5 staffing · 18 recent-cycle deficienciesView the official record ↗

Coverage last checked October 23, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required