★★★★★
CriticalI visited this facility
I toured Carlton Senior Living San Jose. The staff members were fine. What I like best is that it is close to where we are now. What I like least is that it's an older facility, and it shows its age.
Community profile
Carlton Senior Living San Jose
380 Branham Ln, San Jose, CA
Assisted LivingIndependent LivingMemory Care
★ 4.326 reviewsRead reviews
About the community
About Carlton Senior Living San Jose
Family and resident feedback
4.3 out of 5 from 26 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI am a friend or relative of a current/past resident
My wife has moved into Carlton Senior Living San Jose. What I like best is its proximity to our home, so I can go visit her frequently without too much trouble. I have tried some of the food and it's quite good. There are plenty of activities she can participate in while she's there. It looks to be very well maintained inside and out. Everybody I have encountered there has been very pleasant and professional. They have a fairly large collection of books available to residents. Plus, they have movie nights…
★★★★★
CriticalIt was great, until it wasn't
We moved my parent into memory care. It seemed good at first, but it quickly became apparent that the staff was not equipped to care for dementia residents who can walk. There was not sufficient supervision or safety measures in place, resulting in numerous injuries. Majority of the residents were wheelchair bound, so if your loved one can't walk, then it might work for you. Food provided was insufficient, and ongoing issues with missing clothes, bedding, and personal items were never addressed. Very unorganized an…
★★★★★
CriticalI visited this facility
I went to Carlton Senior Living San Jose. The person who introduced me was very warm, he took me around to places and I liked it. The room is very nice, but unfortunately it's unfurnished. They have a nice dining room, a living room, and a library.
★★★★★
PositiveI visited this facility
Carlton Senior Living San Jose was clean. The guests looked like they were all decent people and they were all dressed up. The area was nice. The atmosphere and the ambiance were nice. The staff members were knowledgeable of the area, and they were good at giving us the tour, even though we did not have an appointment. They just took us and showed us the place. We just looked at the menu and it looked good because you have two choices. They just let us know the amenities, but we didn't go deeper into that beca…
★★★★★
CriticalI visited this facility
Carlton Senior Living was very pleasant. The food was nice, the apartment was nice, but it had two tiny closets. It was the right location, and everything was fine, except the tiny closets. I thought there were probably more people there who were less active and needed more care than I do.
Verified overview
What we know from public sources
- Care options
- Assisted Living, Memory Care, Independent Living
- Operator
- Carlton Senior Living
- Public price status
- Not publicly found
- Last source check
- October 22, 2026
Source-published features
Amenities and services
Grouped so you can scan what affects day-to-day life before opening an operator page.
Meals & dining
- Meals Provided
- Vegetarian
- Kosher
Health & wellness
- Staffing & Ancillary Services
- Incontinence Care
- Diabetic Care
- Medication Management
- Memory Care
- Non-Ambulatory Care
Services & convenience
- Japanese
- Farsi
- French
- German
- English
- Filipino
- Property Convenient to Public Transit
- Resident Parking Available
- Transportation at Cost
- Complimentary Transportation
- Pet Care Available
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
- Beautician
- Italian
- Chinese
- Spanish
Activities & engagement
- Devotional Activities On-Site
- Activities Off-site
- Activities On-site
- Devotional Activities Offsite
Outdoor spaces
- Indoor Common Areas
- Outdoor Common Areas
Apartment & room features
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
Official oversight
Inspection and quality records
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 22, 2026.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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