Community profile
1820 Pisgah Dr, Hendersonville, NC
★ 4.327 reviewsRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThere simply are no words that are adequate to give Carolina Reserve at Hendersonville enough credit for all they have done for our mother in her last years. The staff has been so patient, kind and lovely to our mother. Thank you so much. [name removed]
★★★★★
PositiveI would say most everything has been a 5. We have had to tweak a few things since he moved in. My father is 100 years old and has been with family, so it has been different for him. Everyone has been so friendly and kind. They have lots of activities, but he is not one to go to a lot. I would say it is good value for the money.
★★★★★
PositiveI found the staff to be very helpful when needed. The one item that I had an issue with, was my Uncle was placed in the Memory Care Unit as he failed their test by one question. I spoke to the Administrator about this and redoing the test. Of which they didn't persue. The longer he was in there the more obvious it became he was 100% misplaced ! Anyway, I can't remember how many months he was at the facility before he passed. He really died of a broken heart resulting in medical issues popping up. His wife (my aunt)…
★★★★★
CriticalEvery single staff member is kind and compassionate. But the overall look of the place could use updating. And the worst is the food - it's awful. I would still recommend based on how caring the staff are, but the facility and food need improvement.
★★★★★
PositiveOverall we are happy with our experience with Carolina Reserve. I would recommend the community to others for their loved ones.
★★★★★
CriticalI was NOT happy with how I was dealt with. They would send my loved one to the hospital without letting me know. And I would get a call form the hospital, not even knowing that she was being transferred. I would ask for information from Carolina Reserve, and they would not get back to me. Finally they told me they were sending her to a behavioral place to be evaluated. I was told the behavioral place had diagnosed her with a type of dementia that Carolina Reserve does not provide care for and we needed to move her.…
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 7, 2026.
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Published price comparison
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