Cedarhurst of Owensboro

I visited this facility

I toured Cedarhurst of Owensboro. I was impressed with the overall visual pleasantness of the place. It's fairly new and isn't rundown at all, but it's well-kept and well-built. The units are very, very sharp. The staff is very professional and knowledgeable. It was a good feeling, pleasant people. I looked over the menu and their procedure and policies, and I was pleased with that.

Opportunity to Interact with residents and staff

On [date removed] a group of 10 people spent a few hours sharing with residents. We told a favorite Bible story, sang songs, gave out a few gifts, and had great fellowship. We were able to visit with residents on both wings. The staff was VERY accommodating and friendly. A special thanks to make [name removed] who helped coordinate the event and utilized her piano and voice talents taking song requests. We look forward to returning in the near future!!!

Mothers extended family

[names removed] these all are like family to us now Not enough room to show our appreciation [name removed] the beautician is so caring to each client in her busy chair [name removed] the activity director is so creative with her job as well Med Techs [name removed]. [name removed][name removed]& [name removed]take precise care with each delivery Chef [name removed] W makes meals a gourmet dining experience with any order entering his kitchen

I visited this facility

I toured Cedarhurst of Owensboro, and it's a new facility. The rooms have washers and dryers, so you don't have to leave your room to wash your clothes. If I had stayed there, that's where I would have been, and the staff was nice.

I am a friend or relative of a current/past resident

Three words to describe CedarHurst: IT’S A MIRAGE. Do your best to look past the staged facility. It does show well. However, once a resident, you start to see the things that matter. We put our loved one in the Memory Care unit. I think the bulk of the problems stem from poor staffing, poor training of the staff, and mis-management by those in charge. With the exception of a few, the staff members were not engaged. When you go there after the normal hours, you see a lot. They sat a lot, looked at their phones, and…

Memory care is not what it appears. It is a beautifully wrapped present that is empty inside. The RAs (with exception of a few) are un-engaged, slow, and lack the care and concern you hope they’d have for your loved one. Management stays hidden behind their office doors and rarely interacts. Our loved one lacked proper hygiene, proper laundry care, the room was never clean and had ants! I could say much more.