Studio
Assisted Living · 0 bedroom
$3,895/month
Care fees not included
Checked August 6, 2026Community profile
1200 North Parkway, Jackson, TN
★ 4.323 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
$3,895/month
Care fees not included
Checked August 6, 2026Assisted Living · 1 bedroom
$4,195/month
Care fees not included
Checked August 6, 2026Assisted Living · 2 bedroom
$5,395/month
Care fees not included
Checked August 6, 2026Memory Care · 0 bedroom
$4,795/month
Care fees not included
Checked August 6, 2026Tracked published prices
Compare floor plans over time. The lowest current option with tracked history is selected first.
One source-published starting price observed so far. No price change has been observed yet.
Family and resident feedback
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveFood is good. Facility is clean and nice. Staff has been great so far. She loves her apartment now. Struggled with timely communication early on, and not all of the staff was made aware that she has Alzheimer's which brought about some issues early on. Now everything is running smoothly even with what seems like a relatively high turnover rate.
★★★★★
CriticalIt always smelled upon entering the facility, constantly lost my father's belongings, they will not accept any responsibility for any of their failures. They gave him a hot wheels car upon admission for his memory box. Only staff gave keys. It was gone. They became rude and hateful. It was the worst experience we could of had with our first assisted living.
★★★★★
PositiveI think Charter is a quality place. My father went in with an ability rating 4 out of 5 so he required a lot of attention to get out of bed, restroom etc... They did the best they could but my father was basically room bound and not well enough to participate in any of the facility activities. No fault of the staff, my father was unhappy due to his poor health. Once he incurred an additional health incident in early May that made his health even worse, we chose to bring him home and care for him through hospice. O…
★★★★★
PositiveIt is an awesome place! Mom loves it there. She has had some lucid moments, and said that she loves the food, lemonade, and all of the people that work there. The Charter staff loves Mom. It is worth every penny spent to see Mom happy. Definitely would recommend to others.
★★★★★
PositiveI absolutely adored this place!!! The tour was awesome! Right now, it is number one on my list of places for Mom. My only complaint is that it is 45 minutes away from where I live. This place is EXACTLY what I had in mind for my Mom — a spa-like treat with 1-on-1 attention given with brain activities and exercise/rehabilitation.
★★★★★
CriticalThe facility was beautiful and very clean. The staff was friendly. And the food looked and smelled amazing. My dad was only there for 15 days. The Executive Director was amazing! My dad was a eloper and had some behavior issues. When we were touring and also when we were there to sign his lease and arrange for his stay we told them he would be that way. They assured us this was common Alz/Dementia behavior and they dealt with it all the time and not to worry. However, once there apparently he was indeed too much fo…
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 22, 2026.