Community profile

Charter Senior Living Of Jackson

1200 North Parkway, Jackson, TN

Assisted LivingMemory Care

★ 4.323 reviewsRead reviews

About the community

About Charter Senior Living Of Jackson

From the inviting front porch to the homelike common areas, Charter Senior Living of Jackson is designed to provide seniors with a warm and supportive environment. Settled on a wooded campus at the end of a private road, this pet-friendly, boutique-style community provides residents with scenic views and premier amenities. There’s plenty of on-site conveniences for seniors to enjoy, including chef-prepared meals,…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$3,895/month

Care fees not included

Checked August 6, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$4,195/month

Care fees not included

Checked August 6, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$5,395/month

Care fees not included

Checked August 6, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$4,795/month

Care fees not included

Checked August 6, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$3,895 observed · tracking future changes
$3,895Aug 6, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.3 out of 5 from 23 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Experience with Charter Senior Living of Jackson

Food is good. Facility is clean and nice. Staff has been great so far. She loves her apartment now. Struggled with timely communication early on, and not all of the staff was made aware that she has Alzheimer's which brought about some issues early on. Now everything is running smoothly even with what seems like a relatively high turnover rate.

AnonymousAugust 27, 2026Published source

★★★★★

Critical

Review for Charter Senior Living of Jackson

It always smelled upon entering the facility, constantly lost my father's belongings, they will not accept any responsibility for any of their failures. They gave him a hot wheels car upon admission for his memory box. Only staff gave keys. It was gone. They became rude and hateful. It was the worst experience we could of had with our first assisted living.

HeatherAugust 10, 2026Published source

★★★★★

Positive

Review for Charter Senior Living of Jackson

I think Charter is a quality place. My father went in with an ability rating 4 out of 5 so he required a lot of attention to get out of bed, restroom etc... They did the best they could but my father was basically room bound and not well enough to participate in any of the facility activities. No fault of the staff, my father was unhappy due to his poor health. Once he incurred an additional health incident in early May that made his health even worse, we chose to bring him home and care for him through hospice. O…

AnonymousJuly 16, 2026Published source

★★★★★

Positive

Review for Charter Senior Living of Jackson

It is an awesome place! Mom loves it there. She has had some lucid moments, and said that she loves the food, lemonade, and all of the people that work there. The Charter staff loves Mom. It is worth every penny spent to see Mom happy. Definitely would recommend to others.

AnonymousJuly 1, 2026Published source

★★★★★

Positive

I absolutely adored this place!!! The tour was awesome! Right now, it is number one on my list of places for Mom. My only complaint is that it is 45 minutes away from where I live. This place is EXACTLY what I had in mind for my Mom — a spa-like treat with 1-on-1 attention given with brain activities and exercise/rehabilitation.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Michelle WApril 14, 2026Published source

★★★★★

Critical

Charter Senior Living of Jackson

The facility was beautiful and very clean. The staff was friendly. And the food looked and smelled amazing. My dad was only there for 15 days. The Executive Director was amazing! My dad was a eloper and had some behavior issues. When we were touring and also when we were there to sign his lease and arrange for his stay we told them he would be that way. They assured us this was common Alz/Dementia behavior and they dealt with it all the time and not to worry. However, once there apparently he was indeed too much fo…

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
3.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
5.0 / 5
AnonymousApril 2, 2026Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Published starting price available
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided
  • Guest Meals
  • Special Dining Programs
  • Low / No Sodium
  • Vegetarian

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Services & convenience

  • Dogs Allowed
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • Complimentary Transportation
  • Cats Allowed

Activities & engagement

  • Birthday Parties
  • Devotional Activities On-Site
  • Bible Study Group
  • Yoga / Chair Yoga
  • Day Trips and Outings
  • Art Classes
  • Stretching Classes
  • Montessori Programs
  • Pet-focused Programs
  • Activities Off-site
  • Activities On-site
  • Holiday Parties
  • Devotional Activities Offsite

Outdoor spaces

  • Indoor Common Areas
  • Beauty Salon
  • Outside Patio
  • TV Lounge
  • Outdoor Common Areas

Apartment & room features

  • Handicap Accessible
  • Ground Floor Units
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Cable or Satellite TV

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required