September 15, 2026 at 6:42 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
204 Dairy Road, Clayton, NC
★ 3.210 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 6:42 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalThe persons representing this place make huge promises that are never kept. In our case special foods were required. They said they could and would deliver. The second day there the "kitchen staff" substituded every item with a note saying ENJOY. If you are looking for good care go elsewhere.
★★★★★
CriticalMy mother was at the Brian Center for 3 weeks. I assume that the negatives were due to Lack Of Good Working Staff Members. *The rooms were drab, not bright and friendly, but pretty clean daily. *The staff or lack of staff did the best they could. Not friendly but could be due to overworked. They did their job. On days when all staff were available the atmosphere was pleasant. On the weekends, atmosphere was totally different. *The front entrance staff was polite, friendly and helpful. * Due to the lack of staff,,, …
★★★★★
PositiveEverybody here goes the extra mile. I have not 1 bad thing this place.
★★★★★
PositiveBrian Center Health & Retirement was a skilled nursing facility. It was noisy and I could hardly hear the girl that was giving me a tour. It was expensive. They were updating some rooms, which was no big deal. Walking down to the room that I was going to see, the hallway was noisy. I don't know why it was. The staff was fine. They were accommodating. I just didn't get a good feeling on it. The building was nice. With Covid, you have to sign in and wait for them to unlock the door.
★★★★★
CriticalNot very clean. Walls & ceilings stained. Older facility. Not enough staff at times, residents left waiting long periods of time. Meds not distributed at same time every day. Many staff members were very attentive & caring; some were not.
★★★★★
CriticalThis place has been a nightmare. My dad is not getting the help and rehabilitation that he needs here. There is no communication either! In the 5 days he has been here I have only been able to talk to him twice. The room phone was broken when he got there and it took them 2 days to replace it. His cell phone stays dead, or he can't find it because they won't help him put it on charge. He has recently had a heart attack, then a stroke (partially paralyzed on left side) and dementia. He can not do things fo…
Verified overview
Skilled nursing
90 CMS-certified beds · CMS CCN 345317
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 19, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: NC Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.