Cogir of Glen Mills

The sales director was trying to “scare” us into taking a room. Felt like I was buying insurance from a cut throat salesman.

Not as promised

My father signed on about a yr ago Originally entered as Assisted Living resident but tanked quickly and belonged in Memory Care However there were financial matters regarding taking funds for non provided services we were in middle of legally seeking remedy and then they made me hire a lawyer, promise not to go after them for the fraud or they wouldn’t take care of my Dad in Memory Care They billed [removed] extra because a few bags were left in upstairs unit when they moved him down to Memory Care Then they t…

Wonderful fit

My uncle has been very happy at Cogir. After only two months, he already feels at home and is receiving wonderful care from the staff. His studio apartment is surprisingly spacious, with a kitchenette, a large bathroom, and windows on three sides that provide plenty of natural light. He especially appreciates that the apartment is fully ADA compliant. After recently having a stroke, he needs to use a wheelchair whenever he becomes fatigued, so the accessible layout has made a significant difference in his comfort …

MY 5 WONDERFUL YEARS AT COGIR SENIOR LIVING OF GLEN MILLS, PA.

I AM CURRENTLY AN INDEPENDENT RESIDENT FOR 5 AND A HALF YEARS AT COGIR SENIOR LIVING OF GLEN MILLS, PA. I HAVE TOTALLY ENJOYED MY LIVING HERE FOR MY ENTIRE TENURE. I HAVE A GOOD RAPPORT WITH THE ENTIRE MANAGEMENT TEAM AND FIND THEM TO BE KIND, CONSIDERATE, AND OPEN TO CONSTRUCTIVE INPUT. MY ROOM IS CLEANED ON A WEEKLY BASIS BY OUR COMPETENT HOUSECLEANING CREW. I AM EXTREMELY HAPPY WITH THE MEAL PLANS FOR BREAKFAST, LUNCH AND DINNER AND ALWAYS HAVE MY DINNER AT 4 P.M. IN THE DINING ROOM AND CAN SAY THAT THE WAITER A…

Poor change of ownership experience'

From the few weeks since Cogir took over, they've had a huge turnover in staff and many residents have left. Their communication is also been horrible. The business manager tried to apologize to me after I've emailed her three times and could never get through to the phone because her voicemail is always full. Paperwork has been lost, and they overcharged my mother $[Amount removed] on the last bill and still have not figured out why. So at this point I would not recommend it at all.

Respectful and Friendly.

The staff are very friendly. Other than a quickly corrected rental agreement mistake, the transition for my father has been very smooth. While he has only been living there for 2 and 1/2 weeks he seems to be thriving and have no complaints about food or staff! Which certainly makes us happy! With the help from A Place for Mom my dad's transition to Merrill Gardens/ Cogir of Glen Mills was less difficult.