Colonial at Fort Lauderdale

Horrible place to live

Colonial assisted living has gotten horrible since they brought in the new head [name removed]. Since then my mother has been overmedicated. Ana had her sign papers so they could control her social security without notifying family. My mother is blind and had no idea what she was signing. I moved her out and now she is thriving.

friendly staff but has staffing shortage

We do think that [name removed] is a really good manager but just like many places right they are struggling with staffing. We have to remind them to get our loved one up during the days so they do not miss a meal. It does take awhile for things to get fixed when requested, and house keeping needs improvement. It has been good lately but we do have to bring things to their attention more then what we should. We do think it is a nice community but just needs some improvements.

Terrible experience

My husband had fallen out of the bed, he had Covid from the facility and had not handled it well. He went to hospital due to this fall. Had not great experiences, he was in dirty bed and there were numerous occasions when he was not checked on so many times. The social worker was really only associate whom assisted me during this time. Staff is not doing there job at all.

We did not have a very good tour experience with Colonial at Fort Lauderdale. The gentleman who was showing us around would only talk to my husband and not me even though it was my parent who was going to potentially be moving into the facility. He also did not show us the memory care area which is where my loved one would be staying, so we had no judgement of what it was like.

I was researching placement of a family member living in the area & I live out of state. Initially Sales was all accommodating, as the move-in date approached details kept changing & answers to questions were vague & evasive. On move-in, the resident was confirmed for secure memory care area, but now was being put into general population! Family caregivers left & resident was combative. Colonial called caregivers in parking lot & were told that resident would not be admitted, take him home. My call to get details &…

A warm and welcoming place

We chose Colonial at Fort Lauderdale because I wanted a facility with both assisted living and memory care, and they provided that. The location is great, and the rooms are large and airy and have a large sliding glass door to the outside. The visual aspect to the facility is very pleasing as well. The man who brought my loved one in went above and beyond and I want to give him credit. I cannot say enough good things about him. They could use improvement on the food. Most fruits are canned instead of fresh so they …