Community profile

Colonial Oaks Living Center

4312 Ithaca Street, Metairie, LA

Skilled Nursing

★ 2.714 reviewsRead reviews

About the community

About Colonial Oaks Living Center

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 29, 2026 at 11:03 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.7 out of 5 from 14 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

The rooms are adequate and the staff is loud when speaking to each other in the hallways and common areas. A lot of the residents like to nap but are awakened by staff yelling to each other and the overall attentiveness is lacking in my opinion. There are some wonderful staffers but there are others that are there playing on their phones and the overall care is compromised. There is alternatives to this place which is what I recommend. My father has dementia and this is not the place for him.

DonaldAugust 6, 2025Caring.com

★★★★★

Critical

Don’t be fooled by the stars

My mom was in this place for two weeks and was worse off physically than she was when she arrived. First off we rotated shifts as a family so we knew the staff comings and goings my mom had an aneurysm and stroke and need care around the clock which they did not provide. It was 1 LPN and 1 CNA per shift. They are very short staffed. My mom wasn’t turned or changed every two hours shoot not even twice a day most days. We would have to ask for her to be cleaned and for pain medicine. Her therapy was not being given a…

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Adrienne RMay 5, 2024Published source

★★★★★

Positive

I am a friend or relative of a current/past resident

I don't know how to begin this but by saying excellent. The service and care that the staff provided for my sister was huge! The staff called me and gave me updates on my sister and gave her so much warmth. The faciality called me during Hurricane Ida with daily updates telling they had Food, Water & Power -- plenty of air conditioning. I never needed to worry. If you need help they are a great people to have along with you. St Catherine's provided hospice there for my sister and made her very comfort…

David WeickOctober 25, 2021Caring.com

★★★★★

Positive

Review of Colonial Oaks

I think the staff is very supportive and function very well to meet the needs of my sister.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
AnonymousFebruary 27, 2020Published source

★★★★★

Positive

Review of Colonial Oaks

They do very well there. They are very attentive to the patients and the food is pretty good.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
AnonymousFebruary 27, 2020Published source

★★★★★

Positive

Review of Colonial Oaks

I have no issue so far with Colonial Oaks. We searched for rehab facilities, and Colonial was recommended to us by a healthcare professional, my mom wanted to go there, and she is very happy there.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
AnonymousFebruary 27, 2020Published source

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 30, 2026

Campus care settings

Skilled nursing

Colonial Oaks Living Center

110 CMS-certified beds · CMS CCN 195536

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 30, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

LA Medicaid

Payer: LA Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 3/5 health inspection · 1/5 staffing · 4 recent-cycle deficienciesView the official record ↗

Coverage last checked October 30, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Colonial Oaks Living Center – Metairie, LA | CareOpenly