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Complete Care at Berkshire community photo 1
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Community profile

COMPLETE CARE AT BERKSHIRE LLC

5501 Perkiomen Avenue, Reading, PA

Skilled Nursing

★ 3.24 reviewsRead reviews

About the community

About COMPLETE CARE AT BERKSHIRE LLC

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Family and resident feedback

3.2 out of 5 from 4 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I am a friend or relative of a current/past resident

When our neighbor who we used to enjoy 2 beers a day with while watching traffic or MeTV for to the point he could care for himself full-time and started with cognitive challenges/memory issues, I feared that going into a long term care (skilled nursing) facility was going to be the beginning of the end for him. No way was this 10-year widower going to accept the idea of sharing a room with another person and giving up almost all of his independence. Never did I believe it would be exactly what he needed to keep on…

T. BoughterOctober 3, 2025Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

We had some problems with Berkshire Center. My mom said that the food was always cold. The registered nurse was wonderful. Her name was Cathy, and she was fantastic. She bent over backwards for my mom. Some of the staff was wonderful. The complaints we have was that my mom needed help to get to the bathroom. She had a stroke. When she would call for somebody to help her, it would be forever until they came; she would have accidents. One time, a staff person put her on the toilet and never came back for her. She can…

CathyJune 23, 2021Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My father is in this facility and his health is not good at all. He was placed here for Rehab got very ill was sent to the hospital and then back here. Both times he's been here in two different rooms the phones do not work. He's been in here a total of about 3 week's and we can not call him. In addition they will not let us see him supposedly due to covid restrictions he's been quarantined for two weeks both times he's been placed here. So we have very little to no contact with him and we …

Tina GeldersmaMarch 26, 2021Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My mother is at Berkshire Center nursing home right now. She had knee surgery and broke her ankle and so far, they're really good to work with. Everybody I've met and talked to has been very helpful. She likes it. They have their own living room area on each floor where they have games, and there's a little deck where I take my mother every Saturday night to eat outside. She likes their rehabilitation staff, their PT, and OT staff. They really know what they're doing, they're very caring, a…

MadeleineJune 28, 2018Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Campus care settings

Skilled nursing

COMPLETE CARE AT BERKSHIRE LLC

130 CMS-certified beds · CMS CCN 395938

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Certified provider record

PA Medicaid

Payer: PA Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 3/5 health inspection · 3/5 staffing · 7 recent-cycle deficienciesView the official record ↗

Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

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COMPLETE CARE AT BERKSHIRE LLC – Reading, PA | CareOpenly