Community profile

Complete Care at Hales Corners

9449 W. Forest Home Ave., Hales Corners, WI

Skilled Nursing

★ 4.04 reviewsRead reviews

About the community

About Complete Care at Hales Corners

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. November 1, 2026 at 6:58 AM PST

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

4.0 out of 5 from 4 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I visited this facility

Hales Corners Care Center was really nice, the people were really friendly, and very clean. The rooms were overall nice and decorated very nice. It's probably ten to 15 minutes away from the hospitals. I like the care there, and everybody's really nice. It had a nice layout. It's got good ratings because I looked at all the ratings of these places, too. They had their own rehab area instead of doing it in the rooms or having people come in. They had their own physical therapist there. The facility wa…

LeannJanuary 21, 2021Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My mother had a wonderful time here at Hales Corners Care Center and I meant a lot of the people Joan, Dorothy, Dorothy, Alberta, Gladys, Margot, Doris, and all the nurses and aides that helped my mom out to prove her rehab I really thank you all for having me here and being a very special friend to everyone here and I will keep my promise to come here and visit everyone so that we can have a lot of fun and games and I'll miss you all very much

M7 TigoxMay 5, 2019Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My wife has been in Hales Corner Care Center for a little over a month for rehab. It’s a small nursing home with about 63 beds, but it’s very nice compared to the other ones I was familiar with in the past. It’s very good. The staff takes good care of you, are usually pretty fast if you need something, and don’t keep you in your room much. They’re usually in a rec room where they have entertainment, games, and things like that. The dining room is superb. I go there every day for lunch, and the food is good. They ha…

R.C.January 6, 2019Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Had a family member there. Very understaffed. No cooperation between nurses and CNA's. A lot of "blaming".

JMKnasinskiMay 8, 2017Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
November 1, 2026

Campus care settings

Skilled nursing

Complete Care at Hales Corners

62 CMS-certified beds · CMS CCN 525596

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed November 1, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

WI Medicaid

Payer: WI Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 3/5 health inspection · 2/5 staffing · 11 recent-cycle deficienciesView the official record ↗

Coverage last checked November 1, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required