September 15, 2026 at 6:48 PM PDT
1 change detected in this data refresh
Inspection record updated
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Centers for Medicare & Medicaid Services ↗Community profile
COMPLETE CARE AT HARSTON HALL LLC
350 Haws Lane, Flourtown, PA
★ 1.38 reviewsRead reviews
About the community
About COMPLETE CARE AT HARSTON HALL LLC
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
1.3 out of 5 from 8 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am/was a resident of this facility
It’s very short staffed. They put you in diapers. I was left in my urine for 40 plus minutes numerous times with grade 3 bedsores. One nurse would not help me he came in my room told me to wait till after report. Some staff nice outside of nursing like pt and speech. Most of the aides have attitudes. Loud at night, one aide sang loudly . Don’t go. Run there are better options. Still have nightmares from there.
★★★★★
CriticalOther
During a time of Covid I am amaze that a few of the nursing staff do not wear mask. We all know that the patients cannot bring Covid into the building this is transmitted by staff, outside visitor who are not told to wear a mask or delivery people. You may not like to wear a mask but, this patients are vulnerable and we need to protect them and ourselves. When these out breaks happen it delays family from visiting their loved ones. Please not that the response to get a call back is unacceptable I have left message …
★★★★★
CriticalI am a friend or relative of a current/past resident
This place is awaful. If I could give zero stars I would. My mother was a resident there, and it took me less than a day to decide to get her out of there. They tried their best to delay her leaving, (i.e.. things like not cooperating with the new nursing home, not returning phone calls, etc). The way they treat the elderly patients is horrible. If they can't toilet themselves, they are left to sit for hours in their own urine and feces. When my mother would request to go to the bathroom, they would say, go in…
★★★★★
CriticalI am/was a resident of this facility
I am in here now and don't go ! An absolute disgrace! I was sent g here to finish antibiotics from Pennsylvania hospital and the staff good are nothing short of horrendous! The way they talk to you and treat the elderly which I am not is right out of a horror movie! Do not send your loved ones here! They will be treated like a dog!
★★★★★
CriticalI am a friend or relative of a current/past resident
I would give negative stars if I could. My Mother was discharged to this rehab after lung surgery for breathing rehab. In 8 hours, she fell and broke her femur and injured her hip. She still had the fall risk bracelet on from the hospital! Now she is back in the hospital and looking at a long road to recovery. The lack of care and safety at this facility is just plain dangerous.
★★★★★
CriticalI am a friend or relative of resident
You will Die in this place, Had a good friend with MS staying at Harston Hall, she had to be lifted with a lifter to be place in her wheel chair, she called me to tell how awe full was this place, Had to see it with my own eyes. I paid a visit, the first thing I saw was a elder in a wheel chair you can smell the feces while she was sitting on it,( and that remained for two hours looking at the person sitting in the middle of the hallway), as I walked further I heard a vioce saying Help! help!,, took a other look, t…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
COMPLETE CARE AT HARSTON HALL LLC
120 CMS-certified beds · CMS CCN 395791
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 21, 2026- CMS CCN: 395791 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
PA Medicaid
Payer: PA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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