October 23, 2026 at 3:55 AM PDT
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Inspection record updated
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Centers for Medicare & Medicaid Services ↗Community profile
COMPLETE CARE AT WESTFIELD, LLC
1515 Lamberts Mill Road, Westfield, NJ
★ 2.811 reviewsRead reviews
About the community
About COMPLETE CARE AT WESTFIELD, LLC
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
2.8 out of 5 from 11 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
Pretty bad. Understaffed and while staff tries to be helpful their resentment shows. Medical treatment is very poor. My brother had possible pneumonia and it took DAYS to get a chest xray and another day to get medication. Same when he needed a transfusion. Not much rehab happens either. The only time we got a prompt response to Anything was when we said we wanted him transferred. Then everyone spray to life. Avoid at all costs At least the place is clean. Maintenance staff works hard but I would never recommend th…
★★★★★
PositiveI am a friend or relative of a current/past resident
I have a relative at Complete Care in Westfield. She has been there about 5 weeks. I had a few issues but the management addressed them immediately. They corrected these items within a day/two. This place is so very clean! When you walk in there, you don't get the ill smells that many nursing facilities have. It is very clean and I really feel that I have made the best decision for my niece. If we ever need this service again, we know where to go, Complete Care, Westfield, NJ. Thanks so much
★★★★★
CriticalI am a friend or relative of a current/past resident
The facility looks beautiful.But STAY AWAY from this place!!I could write a book about the horrors my husband experienced during his 4 week stay there.He is in the hospital now where they are absolutely appalled at his condition,serious serious bed sores,among other things.His pain medicine "not available because it wasn't delivered",literally hours waiting for someone to answer a call bell,absolutely NO communication about anything because everyone you ask "is from an agency and doesn't kn…
★★★★★
PositiveI am a friend or relative of a current/past resident
Westfield Center was a very nice community and the staff was very good. The food wasn't that great, but other than that, the service was pretty good (except for the fact that on Sundays there weren't too many staff members around). The staff was very good and the social worker there was very good. I think it's worth the value for the money because they were very good. We also went through Medicare and Aetna.
★★★★★
PositiveI am a friend or relative of a current/past resident
This facility was nothing short of amazing for my grandmother. From the moment we walked in we were greeted by staff and taken care of right away. Her nurse was so nice and kept us up to date on all of grandma's progress and got her home safely! I would absolutely recommend this place to anyone.
★★★★★
CriticalI am a friend or relative of resident
I took my husband to Genesis on a Friday. By Sunday he was complaining of shortness of breath. I asked that a pulmonologist be brought in to check him and was told a dr. would see him during the week. On Monday I informed the nurses that he wasn't breathing OK. I was told he checked out OK. when I went in to visit on Tuesday morn , I found him in his wheel chair un-responsive. I asked that they all 911 and was told "not yet". He had to be checked by the staff first. I called 911 myself and the EMTs t…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 23, 2026
Campus care settings
Skilled nursing
COMPLETE CARE AT WESTFIELD, LLC
227 CMS-certified beds · CMS CCN 315122
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 23, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026- CMS CCN: 315122 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
NJ Medicaid
Payer: NJ Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 23, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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