October 14, 2026 at 9:38 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Covenant Village of the Great Lakes
2520 Lake Michigan Drive NW, Grand Rapids, MI
★ 3.413 reviewsRead reviews
About the community
About Covenant Village of the Great Lakes
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 6:30 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
3.4 out of 5 from 13 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
This is a terrible place! DO NOT send your loved one! Very stressed out staff and they are short staffed. Some of the nurses and aides are nice and friendly and we know they are trying but they are crabby and rightly so, not enough help! The residents are just sitting there and when they pull their cord it can be over 30-40 minutes before anyone comes to help and then they complain they are short staffed! Not our problem when we are paying for our loved one to live there! What are we paying for? No service, no help…
★★★★★
CriticalI am a friend or relative of a current/past resident
Staff is courteous with a few who are exceptional care givers, but overall, the health care is terrible in assisted living — understaffed, undertrained aides result in services much less than advertised. For example, often takes 20,30, 40 minutes for a response to the emergency pendant call button. There does not seem to be any escalation procedure in place when an emergency occurs to assure there’s a response. Medications are not always administered; it was rumored that wrong medications have been given Over the p…
★★★★★
PositiveI am/was a resident of this facility
Have you had positive experiences at Covenant Village of the Great Lakes? – Yes! I have had positive comments on the writing of two books. The last one, I co-authored with my son, Rocky Nichols: Memories Are Life’s Highway and Souvenirs, Stories and Perspective. Comment from residents, family, and many more who have read the books have been very gratifying. The last couple of months have been filled with several concerts and Christmas programs. They were part of our “Life Connections,” a monthly list of activities …
★★★★★
PositiveI visited this facility
Covenant Village was very nice. We like everything about it. It was very neat, clean, pleasant, and very well-kept. They have a big park area where you can enjoy the outdoors in the summertime. The rooms were good. The people were very responsive. They gave us an opportunity to talk with some of the residents there. The tour guide knew the residents. She would say hello to them and then they would say a few words to us. That was a very nice part of the tour.
★★★★★
CriticalI am a friend or relative of a current/past resident
my parents moved to the independent living facility 10 years ago and it was a good experience for the first years as long as they needed no extra care. Any time one of them had a surgery or needed to be in skilled nursing it was awful. We had to watch everything especially the medications. The communication was terrible and when I started checking into things I found that they had messed up my dads medications, even missing insulin doses which is the least complicated care he needed. The times my mom needed to be t…
★★★★★
PositiveI visited this facility
Covenant Village of the Great Lakes was fabulous and alive. People were doing things for other people since it is spiritually based. I have my application in there. Everything has been very good. We have had several meals there, like a four-course dinner that was delicious and appealing. There are all kinds of activities and a pool, a hot tub, a woodworking shop, arts studio, arts and crafts room, thrift store, and a library. There were many things to do.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 20, 2026
Campus care settings
Skilled nursing
Covenant Village of the Great Lakes
37 CMS-certified beds · CMS CCN 235614
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 15, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 16, 2026- CMS CCN: 235614 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
MI Medicaid
Payer: MI Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 20, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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