★★★★★
CriticalSuch a shame
This used to be a welcoming and caring facility. “Credo” now feels like a ghost town. I suspect that many residents have gone elsewhere. Communication with family members is basically non-existent. The staff seems to try their best, & the Activities Director is a gem! Sadly, the “assistant” director makes herself unavailable and is barely on the premises. (Who is the “director”???) The only official communication with Credo and the outside world seems to occur when there is a price increase. Very disturbing.
