October 17, 2026 at 6:29 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
CREST VIEW LUTHERAN HOME
4444 Reservoir Boulevard Northeast, Columbia Heights, MN
★ 1.88 reviewsRead reviews
About the community
About CREST VIEW LUTHERAN HOME
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
1.8 out of 5 from 8 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
Would not recommend Crestview Lutheran. I witnessed firsthand numerous concerns with the condition of the facility and staff treatment of patients. Since my relative has been admitted, 2 separate complaints were filed against facility. - Poor communication with family. Staff, social workers, doctors do not return phone calls or messages. When you call Crestview, you go through a loop of voice mail messages. It is scary to have a loved one in a nursing home and be given no information on their care and have no one t…
★★★★★
CriticalI am a friend or relative of a current/past resident
If you care at all for your loved one, do not send them here. This place should be rated a one star because it is hard to find anyone here who is doing a good job for the patients. My spouse was left all night to sleep in a cold wet bed because the staff refused to change his soaked sheet. When visiting and you need to go find someone to do something because they rarely check on patients, you cannot find anyone. There is only one staff person working two hallways with 25 or more patients. I complained to the state …
★★★★★
CriticalI am a friend or relative of a current/past resident
I had to place my husband here in April of 2020, I had cared for him at home for 2 years before that. He had dementia, and it got to the point I didn't feel it was safe for him to be at home any longer. This was the only place available due to Covid. My husbands health declined so quickly, it was hard to watch. We were allowed to only do window visits. During these visits other residents were coming in and out of his room, without masks. I was told when he went in that they watch this type of thing carefully? …
★★★★★
CriticalI visited this facility
My mom and my dad were sent here for rehab. There are some staff who care and were good to us. BUT there are many many who ignored us, neglected, even mistreated. My mother died due to being neglected while at transitional care. Please be careful with your loved ones. Contact me if you need advice.
★★★★★
CriticalI am a friend or relative of a current/past resident
My parent was a nursing home patient/resident. Due to COVID-19, we weren't allowed to enter the facility. While having outdoor visits, my parent was continually sleepy & nodding off, and had to be brought back insude to use the bathroom during every visit. The nursing staff dismissed/ignored our questions/concerns, and our patient ended up with severe infections, sepsis, and an intensive care stay. We would never use this facilty.
★★★★★
PositiveI visited this facility
Crest View Lutheran Home is enormous and has many facilities at different locations within the Northeast metro area. When we were there, we noted that they were making decorations for a Valentine’s party and playing bingo. The dining room was wonderful. They have a separate built-in area with different denominations for services during the week. I like the area where my mother-in-law will be living. She will have her own private room with more closet space and sharing a bath with just one other person. She will be …
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
CREST VIEW LUTHERAN HOME
106 CMS-certified beds · CMS CCN 245018
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 18, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026- CMS CCN: 245018 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
MN Medicaid
Payer: MN Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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