Community profile

Franklin Park Alamo Heights

230 W Sunset Rd, San Antonio, TX

Assisted LivingIndependent LivingMemory Care

★ 4.322 reviewsRead reviews

About the community

About Franklin Park Alamo Heights

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Family and resident feedback

4.3 out of 5 from 22 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Overall pleased

Room was large and looked into a nice courtyard where birds and pet rabbits could be seen. The overall wing is very nice with beautiful furnishings so you don't feel as if you are in a facility. Staff is very kind and personable and very good with the seniors in their care. Food was ok.

AnonymousAugust 31, 2026Published source

★★★★★

Positive

Mom is happy

Rooms are bright and "happy ". My mom is in an efficiency apartment, but she thinks she has a fabulous room and is always commenting on how happy she is.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
Kim WJune 18, 2026Published source

★★★★★

Positive

I visited this facility

Lauren was the young lady who showed us around Franklin Park Alamo Heights. She showed us both a two-bedroom and a one-bedroom. She went over what the financials were. It's a very nice place. Franklin Park Alamo Heights is very clean and peaceful. That's a nice thing. It had a lot of amenities. It had a lot of activities. The rooms were really nice. We walked past some of the residents, and everybody seemed to be very happy. The prices are very high, though. You walk in, and you give them X number of thou…

KristinaApril 22, 2026Caring.com

★★★★★

Positive

Review for Franklin Park Alamo Heights

The main thing is that they're taking good care of her. She's 97 and she does not really want to go down to meals with everybody else. She prefers just to be on her own and they bring her meals to her. The staff are caring and loving and make her feel like they really do care about her. It's clean, open to visitors at all times, and well run. If I ever have any questions or concerns, they want to hear about it and they do get back to me. It is expensive, but worth every penny!

Kim WJanuary 13, 2026Published source

★★★★★

Positive

I visited this facility

Lauren was absolutely fantastic! Extremely knowledgeable, professional and courteous. Lauren went out of her way to make sure that we understood all our options and had all the information we needed to make an informed decision for our family. A big thanks to Lauren!

RobertSeptember 18, 2025Caring.com

★★★★★

Positive

Happy with our choice

The facilities are clean and the staff is very friendly and helpful. My parents moved from the Assisted side to Memory Care after about six months. My parents seem to like it there as much as they could considering the circumstances.

MarcApril 14, 2025Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 20, 2026

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 20, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required