Community profile

Gardens at Stevens

400 Lancaster Avenue, Stevens, PA

Skilled NursingContinuing Care Retirement Communities

★ 3.59 reviewsRead reviews

About the community

About Gardens at Stevens

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. September 15, 2026 at 6:48 PM PDT

    2 changes detected in this data refresh

    Inspection coverage updated

    Inspection coverage changed from NOT_COVERED to COVERED.

    Inspection record added

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. October 27, 2026 at 3:28 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.5 out of 5 from 9 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Review for The Gardens at Stevens

I am very impressed with the assisted living section that mom and dad are in. They really go the extra mile to care for them. The staff is great the facilities are generally clean. The room size seems reasonable

AnonymousJuly 21, 2026Published source

★★★★★

Positive

Review for The Gardens at Stevens

The staff was very good and their director has been very easy to talk to when checking in on how my mom is doing.

Tucker GMarch 2, 2026Published source

★★★★★

Positive

Friendly Staff, large room.

The staff is generally accommodating and cheerful. There are not many activities partly due to the small quantity of people in house. The food is generally ok. Cleanliness is great. My parent's room is very large. Their bathroom is somewhat hard to navigate for mobility challenged folks but overall good.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Activities
2.0 / 5
Staff
4.0 / 5
Meals & Dining
3.0 / 5
AnonymousFebruary 18, 2026Published source

★★★★★

Critical

I am a friend or relative of a current/past resident

My family is heartbroken after the experience my grandmother had at the Gardens at Stevens. During her stay, it was clear the facility was severely understaffed. Patient call bells constantly went unanswered for long periods of time, and it often felt like there simply wasn't enough staff members available to provide timely care. My grandmother ultimately passed away from complications related to blood clots, and we feel that the lack of attention and delayed responses contributed to her decline. While we unde…

MicheleDecember 7, 2025Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

They are consistently understaffed. The communication is terrible between all staff, departments and each shift. Waiting an hour or more after pressing the call button was normal. It was very common to tell something important to the charge nurse on the floor and then not have it followed through the very next shift or day. The answer for this was- "I don't know who you talked to." Apparently, there is no way to communicate to others, i.e. different shifts depts etc. If only there was! It was a shame…

FrustratedDecember 6, 2025Caring.com

★★★★★

Positive

Great staff but room for improvement.

Well, the people are friendly. They could keep it cleaner. There was a lot of turnover of employees before mom passed away.

See category ratings
Cleanliness
3.0 / 5
Friendliness
5.0 / 5
Value for Cost
2.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
4.0 / 5
Meals & Dining
3.0 / 5
AnonymousNovember 13, 2025Published source

Verified overview

What we know from public sources

Care options
Skilled Nursing, Continuing Care Retirement Communities
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
November 2, 2026

Campus care settings

Skilled nursing

GARDENS AT STEVENS, THE

82 CMS-certified beds · CMS CCN 395575

Classification and identity evidence

Why this community appears in these categories

Continuing Care Retirement Communities

Listed in the Pennsylvania Insurance Department's weekly Continuing Care Retirement Community facility search. The registry supports CCRC classification and supplies an official mailing locality, but does not prove current availability, physical-campus coordinates, operator identity, contract terms, or current prices. County routing was reviewed in a versioned snapshot captured 2026-08-15; entries without official county routing, usable provider evidence, or a non-post-office-box address are excluded from automatic city inventory.

Authoritative classification evidence · observed November 2, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 27, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Continuing Care Retirement Communities

Listed in the Pennsylvania Insurance Department's weekly Continuing Care Retirement Community facility search. The registry supports CCRC classification and supplies an official mailing locality, but does not prove current availability, physical-campus coordinates, operator identity, contract terms, or current prices. County routing was reviewed in a versioned snapshot captured 2026-08-15; entries without official county routing, usable provider evidence, or a non-post-office-box address are excluded from automatic city inventory.

Authoritative classification evidence · observed September 1, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

PA Medicaid

Payer: PA Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 3/5 staffing · 11 recent-cycle deficienciesView the official record ↗

Coverage last checked November 2, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required