GORHAM HOUSE

I visited this facility

I went to Gorham House. Everything is perfect. It's clean, easy access, and very cordial. The staff was excellent, knowledgeable, and familiar with their community. We were told that if we had questions, we could come back and they'd answer whatever we wanted. The rooms were very nicely sized. The common area was very open and definitely very conducive to what they were doing. Everybody there would certainly have room to move around and socialize or have their own space.

I am still waiting for someone to help me schedule a tour despite having talked to 3 different people about it. No one calls me back to schedule a tour. I just get stupid messages and voicemails asking me how my tour, that I never had, was. I would not trust the care of my mother with your organization, nor would I recommend it to anyone else.

Gorham House

I chose this facility mainly because it is close to family. They really lack in maintenance staff and requests take a long time to fulfill.

Overall pleased

Overall I have been very happy with GH. They did go through a period of what seemed like some high turnover, but that's pretty common for the industry. I think my biggest frustration has been sometimes it is hard to get in touch with people. I have left voicemails that have gone unanswered, but I find when I'm at the facility. The staff is always more than a accommodating. I rarely see anybody that isn't smiling or friendly, which says a lot because they have a tough job.

We had a great tour with my mother and Gorham House staff. Our questions were welcomed and answered fully. The facility was clean and residents we saw were friendly. We were able to see the assisted living floor along with a suite and a single bedroom. We were offered to come back to enjoy a meal in their dining room. We enjoyed our visit and received a packet including registration paperwork.

I visited this facility

I like that the person who was doing the admissions at Gorham House had a good feel for the care that was happening on the floor. They were undergoing renovation, and for the parts of the facilities that I was able to see, which they had already completed, it looked up to date, and it appeared be a nice environment. I wasn't able to tour the living space because they were going through renovations, so it was closed off. So, it was disappointing not to be able to see that. They showed the eating area and the li…