Haines Manor Assisted Living Facility

Terrible treatment

At first we thought it was ok, older but clean, etc. I would not recommend for anyone. My mother in law was sent to the hospital, they told us she couldn’t come back(she was in memory care) put us in a real bind. While gone they stole all her belongings. When I went to get, they said “sorry”” we can’t find , nothing we can do. Hundreds of dollars of items. Comforter, curtains, throw, a bracelet, sever pairs of shoes, all her clothes, toiletries, family Bible, books, purse, family pictures, etc, etc. I should have c…

1 year in

The facility is not a high end place. That being said, the care of the staff has been above my expectations. The renovations have been taking a while but the building has come together fairly well over the last year. It is different than a nursing home. Nursing homes will have medically licensed staff available 24 hrs/day - this place uses care givers which can only follow the directions of doctors and nurses that come to the building throughout the week. It did take time to get used to that idea but you can see ho…

A Good Option in the Haines City Area

In the last few months, I have had the pleasure of visiting this facility several times. The staff is friendly, the place is clean and smells fresh, even in both of the memory care units. The administrator and the front desk receptionist gave me an excellent tour; they are both very customer service oriented and you can see that they take pride in their facility. I asked a few residents if they like living there and got positive responses as well. The building has been renovated, everything looks new from the floor…

This place is a dump and it felt like I was walking into a dungeon. It is very dark and gloomy at this property. I walked into one room that they showed me and it was very small with not much room in it. Being here does not give you a warm or friendly feeling at all.

I do not recommend this community.

I am not impressed with this community. They seem understaffed and my loved one does not get along with a few of the caregivers. They do not seem able to watch or give the care needed to the residents. He does not like the food and does not participate in any of the activities. They do not check the residents vitals and they are not able to give insulin. They did some improvements in the assisted living area, however they have not yet done any in the memory care unit.

Very old and dirty.