October 18, 2026 at 12:05 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
HALE NANI REHABILITATION AND NURSING CENTER
1677 Pensacola Street, Honolulu, HI
★ 2.615 reviewsRead reviews
About the community
About HALE NANI REHABILITATION AND NURSING CENTER
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 5:44 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
2.6 out of 5 from 15 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
Negative stars would be given if possible. I wouldn't even put my enemies in this place. no one should have to end up in there for any reason. I had a friend in there. He was stuck in a room without his belongings for several months. the staff wouldn't help him access it. They provided minimal care at best, leading to severely deteriorating health. They paired him with a roommate who was hostile, rude, and just plain mean. they refused to do anything about it even after the roommate nearly unalived him. I…
★★★★★
CriticalI am a friend or relative of a current/past resident
My dad was a patient at Hale Nani ):). Please do NOT call this place a nursing facility! - Press the nurses call button and wait... Dad was bedridden, so he developed bed sores due to long wait times before a nurse would respond to clean him or adjust his position. - Food was always cold... probably because it sat a long time at the nurse's station before bringing it to dad and assisting him. - Facility did a horrible job when it came to placing dad in a shared room... the other patient was extremely disorderl…
★★★★★
CriticalI am/was a resident of this facility
4 to a room. Horrid conditions. Mostly filipino food if you're into that. SUBSTANDARD ALL AROUND,ALWAYS SHORT OF STAFF, NO AMMENTIES TO SPEAK OF
★★★★★
CriticalI am a friend or relative of a current/past resident
This is the worst facility I have ever been in. My mother was here for a month and she absolutely despised it. She was constantly being ignored by the staff, call light was going on for 15 or more minutes, and most of all the staff spoke in filipino in front of visitors! Very unprofessional. I brought this up to the social worker Rozcel and nothing is being done! Do not bring your family members here!
★★★★★
CriticalI am a friend or relative of a current/past resident
My mom was recently there for two and a half weeks and it was the most difficult time she has ever experienced. The service by the staff was poor and uncaring. English was a second language to some. It made me stressed out to hear my mom's concerns and I was unable to sleep at night knowing she was not in good hands. I tried to visit her but the visitor parking was being used by employees so I had to park on the street. I hope one day I will never experience what she went through because I will make sure the w…
★★★★★
CriticalI am a friend or relative of a current/past resident
I would give a ZERO! This place is horrible. I have complained to the Administrator Nenoa many times but all complaints have fallen on deaf ears. It takes me 45 min each time to find parking because staff take up all visitors parking. Their food is bland and always served cold (even coffee). Their nurses are rude and uncaring! My mom's insulin wasn't given on two occurrences, and their head of nursing is incompetent and far from a nursing leader. Their facility is old. Their activities department offered …
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
HALE NANI REHABILITATION AND NURSING CENTER
288 CMS-certified beds · CMS CCN 125011
Skilled nursing
Hale Nani Rehab Nursing Center LLC
Capacity not published
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 18, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 19, 2026Skilled Nursing
Active SNF location in the payer's public Da Vinci Plan-Net directory; classification does not imply admission availability.
Official-source proxy—not an official marketing classification · observed October 15, 2026- CMS CCN: 125011 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
HI Medicaid
Payer: HI Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Listed in a public directory
Kaiser Permanente HAW network
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Kaiser Permanente Provider Directory ↗ · source dated September 2, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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