★★★★★
CriticalI am a friend or relative of a resident
The minute I walked in the door the odor about knocked me over.There was a strong smell of urine everywhere.There was urine and feces all over the commode seats.There were residents walking around un attended. There were many of the residents that were in bad need of a bath.There were many call bells going off while most of the staff were setting around talking.
