October 14, 2026 at 12:06 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 14, 2026 at 12:06 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 2:44 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalWindsor Gardens Care Center in Hayward neglected C.C. and left him unatended for over a week.He was supposed to do therapy and now he is not walking nor moving his feet. He was walking before. He wasnt fed properly and became anemic , he got a open wound bed sore within 8 days. THIS IS HELL! DO NOT TAKE YOUR LOVED ONES THERE. He got Covid there. THEY DIDNT TELL US THERE WERE Covid patients there.
★★★★★
CriticalWindsor is really a substandard Nursing facility. As previously mentioned, the Physical Therapy is Awesome there. The food, room, etc. are less than desirable. My mother received cold food at times and some that was unrecognizable. She experienced theft on more than one occasion. There isn't outings for the residents. The call light is continuously overlooked because they are understaffed The management never really is responsive to any complaints. It's just swept under the rug. There was even an incident…
★★★★★
CriticalCare at this facility was poor. Call bells went unanswered for up to 20 minutes. Only canned fruits and vegetables were providedand on one weekend my dinner consisted only of a chicken salad sandwich. Meals were either cold or lukewarm. The best department in the facility was physical therapy/occupational therapy. The PT/OT staff worked hard to help clients to improve their physical and occupational skills.The housekeeping staff were friendly but did not do a thorough job when it came to keeping the facility clean.
Verified overview
Skilled nursing
License 20000062
Skilled nursing
75 CMS-certified beds · CMS CCN 055434
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 14, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 15, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 15, 2026Active SNF location in the payer's public Da Vinci Plan-Net directory; classification does not imply admission availability.
Official-source proxy—not an official marketing classification · observed October 15, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
In-network record
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Referral to this facility or service may be required.
Kaiser Permanente Provider Directory ↗ · source dated May 21, 2025In-network record
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Referral to this facility or service may be required.
Kaiser Permanente Provider Directory ↗ · source dated May 21, 2025In-network record
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Referral to this facility or service may be required.
Kaiser Permanente Provider Directory ↗ · source dated May 21, 2025In-network record
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Referral to this facility or service may be required.
Kaiser Permanente Provider Directory ↗ · source dated May 21, 2025In-network record
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Referral to this facility or service may be required.
Kaiser Permanente Provider Directory ↗ · source dated May 21, 2025Listed in a public directory
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Referral to this facility or service may be required.
Kaiser Permanente Provider Directory ↗ · source dated September 2, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Medi-Cal · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.