Heartfields at Cary

big hearts at Hartsfield's

When I first wheeled my mother in on her wheelchair, she was welcomed by over a dozen staff. Members app plotting her, and then each one introducing themselves from the executive Director to maintenance.

My wife and I were very impressed with our visit and presentation by Director [name removed]. We have decided to have our Aunt placed at Heartsfield

Great place for Mom! They were able to move her in ahead of schedule! Great staffing & Management & personal service that has gone above and beyond.

[name removed] gave me a wonderful tour and gave lots of detail about how residents are supported and treated on a daily basis. There are regular activities scheduled so residents do not just sit in their rooms and watch tv. The lunch being served smelled delicious. I was given detailed examples of the Level of Care provided and the costs associated with that care. Residents and staff seemed friendly with each other, greeting each other and me in the hallways. I was invited to see one room and the current residents…

Heartsfield at Cary Review

The first few weeks were hard: Getting medicine straight, getting our mom adjusted, and learning how everything works. But things have settled down. Just be prepared to meet with the administrators. They never hesitated to help. We are still frustrated by turn-around time when our mother presses the help button. Only a few of the aides are not friendly, and we believe this is part of their job, so we dinged them à point in this category. Otherwise, it is a friendly place.

This facility is clean and the apartments are very adequate. Our tour was delivered very nicely and we saw each apartment available. Each aspect of the facility was explained and each of our questions were answered to our satisfaction. This facility did not make our short list only because it is further from our home than some of the others.