October 27, 2026 at 11:16 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Heartland Rehabilitation and Care Center
19701 Interstate 30, Benton, AR
★ 2.88 reviewsRead reviews
About the community
About Heartland Rehabilitation and Care Center
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
2.8 out of 5 from 8 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI am a friend or relative of a current/past resident
The rooms are smaller, but always clean, the staff are friendly, attentive and responded to my friend's needs w/in a reasonable amount of time, and there were always activities available for all the residents to participate in (if they so desired). There are different options available such as private rooms, a large dining area and a smaller dining area but my friend likes to eat in his room because the larger dining area can get a little noisy, the food is better than hospital food and they serve a variety of…
★★★★★
PositiveI am a friend or relative of a current/past resident
Heartland is an older facility, but don’t let this turn you way. The care that the staff provided to the residents is truly something to be proud of, especially during these tough times of retaining their long term staff while selectively recruiting new staff members. Heartland is built around the love & care that I’d want for my own loved one. Several staff members have been employed with heartland anywhere from 5-29 years. That says a lot about their dedication and loyalty to not only their company, but also …
★★★★★
CriticalI am a friend or relative of a current/past resident
My mom went for rehab at Heartland in Benton. The experience was absolutely horrible; it was a nightmare. It was awful, it was terrible, and I cannot begin to explain how bad it was. My mom called me every single day, hating it and miserable. I had to take a TV out there because her TV didn't work, and they wouldn't fix it. I had to take a bag of ice out there because they told my mom they didn't have any ice. She caught COVID there and when she did, they put her in a wing with all the other COVID pa…
★★★★★
PositiveOther
The Staff at Heartland are caring, patient and have a genuine concern for your loved ones well being. Selina I. is true example of the kindness they devote to their patients! If you are looking for these qualities when searching- go ahead and put Heartland at the top of your list‼️
★★★★★
CriticalI am a friend or relative of resident
Horrible! My mom was here Oct 2012. Totally under staffed! If you request help, anything it takes at least 45 minutes to get anyone. There were other patients there that were served a meal and was not eating because of arthritis or some other element, so this person would just not eat since no one was around to feed or help them! I felt so sorry for them. There was a man is a chair that was crippled up and slumped over, head touching his knees, he was 2 seconds from falling straight on the floor...and of course NO …
★★★★★
PositiveI am a friend or relative of a resident
I went to go visit a friend at this facility and I was impressed with how the nice the facility was. Also, I really like the area of where the facility was located at. The facility looked very small on the outside, but I went inside and it was very spacious. The staff members were really nice and I was so impress with the gentlemen that helped me find my location. I was happy because I kept walking in circles and I couldn't find my location. I was excited to see a view of the entire building though because it …
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 28, 2026
Campus care settings
Skilled nursing
Heartland Rehabilitation and Care Center
140 CMS-certified beds · CMS CCN 045199
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 28, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 15, 2026- CMS CCN: 045199 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
AR Medicaid
Payer: AR Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 28, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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