Community profile

Hemsley House of Paoli

324 Lancaster Avenue., Malvern, PA

Assisted LivingMemory Care

★ 4.050 reviewsRead reviews

About the community

About Hemsley House of Paoli

Enjoy an engaging and fulfilling lifestyle when you call Sunrise of Paoli home. The community focuses on providing resident-centered care through a variety of care services, including personal care, memory care, short-term respite stays, and hospice relationships. Residents receive personalized, 24-hour care and can enjoy homemade meals as well as regularly scheduled activities. This community is conveniently…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$3,222/month

Care fees not included

Checked August 19, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$3,648/month

Care fees not included

Checked August 19, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$4,226/month

Care fees not included

Checked August 19, 2026
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Semi-Private

Assisted Living

Published starting price

$2,310/month

Care fees not included

Checked August 19, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$6,992/month

Care fees not included

Checked August 19, 2026
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1 Bedroom

Memory Care · 1 bedroom

Published starting price

$8,482/month

Care fees not included

Checked August 19, 2026
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Semi-Private

Memory Care

Published starting price

$6,779/month

Care fees not included

Checked August 19, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$2,310 observed · tracking future changes
$2,310Aug 19, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.0 out of 5 from 50 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Hemsley House of Paoli

The food is decent, the facility is clean, and the room size is adequate. However, there has been quite a bit of staff turnover since my family member moved in, including several leadership positions, and there is still not a permanent person in one of the key leadership roles. There has also been less entertainment and fewer activities than I expected based on what I was told beforehand. At times, staff can seem frustrated when questions are asked, which can make communication feel uncomfortable. Overall, I'm no…

AnonymousSeptember 28, 2026Published source

★★★★★

Critical

Hemsley House of Paoli

They kicked my dad out so I really dont have a good taste in my mouth. I just want to leave it at that score. They took forever to do a urine analysis on him. And when they finally did, they said he had a slight UTI. But he didn't receive any medication and then they kicked him out a day or two after they told me he had a UTI. There was no medication in the meds I picked up for him to address that. They also said they thought he was a danger to himself or other others. You don't discharge somebody that you feel is …

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
2.0 / 5
Activities
4.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
AnonymousAugust 25, 2026Published source

★★★★★

Positive

Review for Sunrise of Paoli

The staff seemed very nice and friendly. I would recommend to others. They do a good job with activities.

AnonymousFebruary 25, 2026Published source

★★★★★

Critical

Not Recommended

Most of the aids do not treat the elderly with care. I know there are people shortage but they are hiring people who look at health care as a job and not a vocation. My father went there from the hospital and was in a wheelchair, he needed help bathing, after the first experience (where he said the ladies-2 of them- tossed him around and were rough) he figured out how to do it himself. The manager of patient care (it took 8 days to get her to get in touch after several emails/phone calls; my dad was there for 2 we…

See category ratings
Cleanliness
5.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
3.0 / 5
Meals & Dining
1.0 / 5
Sharon GFebruary 19, 2026Published source

★★★★★

Positive

Review for Sunrise of Paoli

We had a great experience. Unfortunately, my father was only there for a very short amount of time because he died about 2 weeks after he moved in. The nursing staff was amazing. They did everything to make my dad and our family extremely comfortable. I moved a lot of things from my dad's home into his room, so it was familiar to him. The staff helped me with setting up his TV. I just can't give them enough praise. They treated my father and my family with dignity and respect until his last breath.

Amy TFebruary 12, 2026Published source

★★★★★

Positive

Sunrise of Paoli

The staff are responsive to requests. There is a hustle and bustle in the public areas which I appreciate for my mom--I know she won't become "lost." The personalities of the staff are such that they are great with older people-"Hi [name removed]. So you're a night owl!" The staff all pitch in for special events like the holiday party, even outside their normal hours.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousJanuary 20, 2026Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Published starting price available
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • No Sugar
  • Anytime Dining
  • Vegetarian
  • Room Service
  • Meals Provided
  • Guest Meals
  • Low / No Sodium
  • Vegan
  • Gluten-free
  • International Cuisine
  • Professional Chef
  • Private Dining Room
  • Café or Bistro
  • Special Dining Programs
  • Restaurant Style Dining
  • Pureed Meals

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • English
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Dogs Allowed
  • Cats Allowed

Activities & engagement

  • Men's Club
  • Walking Club
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Catholic Services
  • Art Classes
  • Current Events Club
  • Gardening Club
  • Cooking Club
  • Reminiscence Programs
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Day Trips and Outings
  • Resident Band or Musicians
  • Dances
  • Bridge Club
  • Sensory-based Programs
  • Stretching Classes
  • Community Service Organizations
  • Trivia Games
  • Book Club
  • Other Religious Services
  • Birthday Parties
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Quilting or Sewing Club
  • Holiday Parties
  • Wine Tasting
  • Cards / Pinochle Club
  • Choir / Singing Club
  • Wii Bowling
  • Live Well Programs
  • Happy Hour
  • Activities Off-site
  • Activities On-site
  • Light Therapy Programs

Outdoor spaces

  • Library
  • TV Lounge
  • Private Bath
  • Meeting Room
  • Outdoor Common Areas
  • Central Fireplace
  • Outside Patio
  • Beauty Salon
  • Movie or Theater Room
  • Piano or Organ
  • Game Room
  • Arts and Crafts Center
  • Raised Garden Beds
  • Indoor Common Areas
  • Barber Shop

Apartment & room features

  • Wi-Fi/high-speed internet
  • Garden View
  • Air Conditioned
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Ground Floor Units
  • Kitchenette
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required