September 15, 2026 at 7:19 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
HERITAGE HALL FRONT ROYAL
400 West Strasburg Road, Front Royal, VA
★ 2.33 reviewsRead reviews
About the community
About HERITAGE HALL FRONT ROYAL
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
2.3 out of 5 from 3 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI am a friend or relative of a current/past resident
The people at Heritage Hall Front Royal are very caring. We've always had good conversations with them. Anytime we call, the nurse speaks with us right then and they're very willing to work with us. My mom has dementia and now she's mainly just sleeping all the time. So, she doesn't need a lot of care right now but they're very good with turning her and feeding her and dressing her. We've been pleased with her care. They're very friendly and very warm. There's a lot of food a…
★★★★★
CriticalI am a friend or relative of a current/past resident
cant put into words how disgusted my whole family and myself are with 90% of the so-called "nurses" and other staff members who work at Front Royal. Rude, unprofessional, and lack of compassion for the vulnerable people who need them the most. My loved one had a stroke, ended up there for 2 months, the entire duration of their stay was during Covid-19 so in person visiting was prohibited, which was understandable. I wish I would have taken my loved one more seriously when they begged us to get them out of…
★★★★★
CriticalI visited this facility
The food at Heritage Hall Front Royal is terrible. It's overcrowded, it's not very clean, and the staff is overloaded and overworked. I didn't see much in the way of amenities other than them rowing them out on the front porch so the staff could smoke.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
HERITAGE HALL FRONT ROYAL
60 CMS-certified beds · CMS CCN 495301
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 23, 2026- CMS CCN: 495301 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
VA Medicaid
Payer: VA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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