September 15, 2026 at 7:21 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 7:21 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalMy mother was transferred to Heritage Lakeside for 1 month after suffering a stroke. We were forced to send her as it had immediate openings. This facility is an absolute dump, filthy dirty, and the rating of F proves this. You can tell that the owner of this FOR PROFIT facility has no interest in making improvements. The staff and therapy team were great, but can tell that everyone is run down, over worked, and short staffed. Patients receive only 1 shower per week (if that) and found my mom put in dirty clothing …
★★★★★
PositiveWe have taken my mom to Heritage Lakeside. Everybody has been really pleasant. The staff that have helped me have been good. The downstairs where we go and visit is always nice and clean.
★★★★★
CriticalAll in all this is a good nursing home. With a caring faculty , with lots of activities for is residents there. Located right off rice lake it offers a beautiful view of the lake. The rooms here could be a little bigger but are bigger than some in other area nursing homes. According to my mother who was a resident there says the food is ok but she's had better. The staff are both caring for its residents and helpful to the families visiting.The setting of the place its self could have been better meaning it is…
Verified overview
Skilled nursing
50 CMS-certified beds · CMS CCN 525654
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 23, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
Payer: WI Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.