Studio
Assisted Living · 0 bedroom
$4,509/month
Care fees not included
Checked August 16, 2026Community profile
462 Main Street, Agawam, MA
★ 4.330 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
$4,509/month
Care fees not included
Checked August 16, 2026Assisted Living · 1 bedroom
$5,645/month
Care fees not included
Checked August 16, 2026Assisted Living
$2,705/month
Care fees not included
Checked August 16, 2026Tracked published prices
Compare floor plans over time. The lowest current option with tracked history is selected first.
One source-published starting price observed so far. No price change has been observed yet.
Family and resident feedback
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThe room size was more than adequate. Furnishings were acceptable but definitely on the older side. No hangers in closets. No personal hygiene products included. Meals and dining area adequate. Most staff were kind and friendly, especially [name removed] the recruiter and [name removed], the DON. One nursing aide was curt and unkind during showers according to my husband. But he may not be the best historian. The only reason I did not give a 5 is because of two recent incidents. 1) I found my husband had soiled…
★★★★★
PositiveOverall, there were many positive aspects to the experience. However, it may be helpful for families to ask detailed questions about how the community supports residents with changing needs, particularly related to dementia, as approaches can vary. I'd recommend a more robust schedule of check ins on respite patients.
★★★★★
PositiveMy father was a resident since the end of [date removed], unfortunately he passed away 5 days before Christmas, he loved Heritage Woods and the people who work there, these people are amazing, very friendly and happy to help when you need it, i highly recommend this location if you have a parent that is in need of assisted living, very affordable, veteran discounts, trust me, you wont go wrong !!
★★★★★
PositiveThe application and registration process was easy enough. The food is adequate. The apartments both times were more than adequate and very clean. The last one was a studio and even that was plenty spacious for respite. Care was very good. Everything I asked was done. My husband did not use activities but there were several available.
★★★★★
PositiveCouldn't be happier with my parents decision to move to Heritage Woods. They have been residents there for over 5yrs. I enjoy visiting them, you can feel the homey atmosphere as you arrive. To the patio, with the residents enjoying the sun, friendly conversations to the interior decor, the friendly staff and their cozy, clean apartment. As they are aging and require more assist the team at Heritage has worked with my parents, the family and medical team to keep them as independent as possible, providing assist as n…
★★★★★
PositiveThe staff is great. They take great care of the residents and some of them go above and beyond. The facility is a little run down in places but nothing excessive. It's just that the building has been there for quite a while. I love how they keep my mom out of her room most of the day and have her engaging with other residents. Important for mental health. They also keep a close eye on her. Overall it was a great decision to move her there.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 22, 2026.