Community profile

Heritage Woods of Charleston

480 West Polk Avenue, Charleston, IL

Assisted LivingIndependent LivingMemory Care

★ 4.86 reviewsRead reviews

About the community

About Heritage Woods of Charleston

Heritage Woods of Charleston in Charleston, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

4.8 out of 5 from 6 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I toured Heritage Woods of Charleston during my search for an Assisted Living facility for my loved one. This facility was very nice! It's very clean and remodeling has been done recently. The rooms are nice, but no stoves and the refrigerator is very small. The staff was very friendly and helpful. However, they didn't include as much with the monthly price as the other facility that we were considering did. We decided to go with the other facility.

LisaAugust 18, 2023Published source

★★★★★

Positive

A good place for my Mom

My Mom has lived at Heritage Woods for about a year and likes it very much. She has a 1 br apt & has her cat with her. The CNA's are very caring & they & the nursing staff have always notified me right away if Mom needed anything.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
rebeccaOctober 7, 2021Published source

★★★★★

Positive

The rooms are big, the staff is very friendly and helpful. The activities are off the wall, they get to do such a wide assortment of activities. The housekeepers are so efficient and helpful. Dietary does a great job with meals. Absolutely enjoyed my walk through the building. I would definitely recommend this place.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Kim KSeptember 24, 2021Published source

★★★★★

Positive

I am/was a resident of this facility

I have lived here for about a year and a half. I have enjoyed it immensely. Very friendly people live and work here. I recommend it for people 65 years old and older. We get three meals a day plus snacks. We get activities that are great. We have exercise programs for 45 minutes at least 2 times a week. There is also bingo and occasionally we will get entertainment from the community. That is great and very enjoyable. We have sing a longs and bell choir. During the holidays, the staff is wonderful in surprising us …

Marshmellow L.September 23, 2021Caring.com

★★★★★

Positive

A Wonderful Place for People to Live in!

I have lived here for about a year and a half. I have enjoyed it immensely. Very friendly people live and work here. I recommend it for people 65 years old and older. We get three meals a day plus snacks. We get activities that are great. We have exercise programs for 45 minutes at least 2 times a week. There is also bingo and occasionally we will get entertainment from the community. That is great and very enjoyable. We have sing a longs and bell choir. During the holidays, the staff is wonderful in surprising us …

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
MarshaSeptember 23, 2021Published source

★★★★★

Positive

I am a friend or relative of a current/past resident

They have a very dedicated staff but like everyone else is short-handed. I have been diligent during the covid crisis.

StevendonSeptember 22, 2021Caring.com

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Not publicly found
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Low / No Sodium
  • Guest Meals
  • Room Service
  • Meals Provided
  • Restaurant Style Dining
  • Private Dining Room

Health & wellness

  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care
  • Memory Care

Services & convenience

  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • English
  • Spanish
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Transportation at Cost
  • Uncovered Parking
  • Cats Allowed
  • Dogs Allowed

Activities & engagement

  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Book Club
  • Activities On-site
  • Activities Off-site
  • Community Service Programs
  • Trivia Games
  • Community Service Organizations
  • Happy Hour
  • Live Well Programs
  • Karaoke
  • Wii Bowling
  • Wine Tasting
  • Holiday Parties
  • Dances
  • Protestant Services
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • BBQs or Picnics
  • Birthday Parties
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Reminiscence Programs
  • Cooking Club
  • Brain fitness / Dakim
  • Gardening Club
  • Intergenerational Programs
  • Catholic Services
  • Art Classes
  • Live Musical Performances
  • Live Dance or Theater Performances

Outdoor spaces

  • Outdoor Common Areas
  • Meeting Room
  • Private Bath
  • Beauty Salon
  • Outside Patio
  • Central Fireplace
  • TV Lounge
  • Barber Shop
  • Computer or Media Center
  • Indoor Common Areas
  • Fitness Center
  • Game Room
  • Arts and Crafts Center
  • Raised Garden Beds
  • Piano or Organ

Apartment & room features

  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Kitchenette
  • Cable or Satellite TV
  • Air Conditioned
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Heritage Woods of Charleston – Charleston, IL | CareOpenly